Easify Custom Product Options

A great app, very helpful support staff.

Great app and service! We had special requests and needs for an optimal integration for our shop and Chloe and the team were very helpful to deliver a custom made solution that work just as we wanted. Big recommendation.

Support is first class. THANK YOU VERY MUCH TO CLOVE! 10/10 STARS UPDATE: Just an incredible team at EASIFY. CLOVE, HANNIE & GAVIN! Gavin, thanks SO much today for all your time and help. I couldn't have done it without you and the team. 10/10 THANK YOU!

Really happy with the app, it works perfectly for what I need! Support was also super fast and on the ball! Highly Recommend.

Great and useful app. Mari was very helpful with the adjustments I needed.

Easify is a great app when it works, but unfortunately, that is the main issue. When it works, it does a lot of what we need and the live support can be helpful for smaller changes, such as adjusting text styling, aesthetics, and minor display issues.

However, there are some important features missing that make the app frustrating to use at scale.

The live preview feature is quite limited. You can only have one live preview option working properly, and if you add another live preview option, it can break the first one. For stores that rely heavily on visual customisation, this is a big limitation.

The template feature also is not as useful as it could be. At the moment, you can only create a single option template, rather than a full option set template with multiple options inside it. This makes it harder to manage products efficiently, especially when you have a large catalogue.

Another major issue is that you cannot add a new option to every product with one click. For example, if you wanted to add a new option to 100 different products, you would have to manually go into each product and add it individually. This could be massively improved with an option set priority system, where higher priority option sets appear above lower priority ones on the product page. That way, you could assign a new option set to hundreds of products, give it a lower priority, and have it automatically appear underneath the existing product options.

The most frustrating issue, though, is that the app randomly breaks. At least once a month, we have to contact Easify support because something that was working perfectly fine suddenly stops working, despite us changing nothing.

As I am writing this, Easify has completely disappeared from our store. Customers currently cannot purchase products because the app is not working. We also have another store where Easify is working fine, which makes it feel like the issue is specific to our main store.

Honestly, we are exhausted from dealing with the constant problems. Our whole website depends on Easify, and moving to another app would take hundreds of hours because of the number of products we have set up. So while the app has great potential and can be very useful when it works, the reliability issues make it incredibly stressful to depend on for a live business.

BEST APP I have ever come across - Simply Amazing

Amazing app and amazing support team. I created my dream website thanks to this app :)

Really good after purchase service and , excellent working menu and option to fully modify the css . Love it would def recommend.

I had a very good support experience with Tracy. She was polite, patient, and handled my concern professionally. She listened carefully, gave clear responses, and made sure I felt supported throughout the conversation. Really appreciate her help and excellent customer service.