Easify Custom Product Options
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Reviews (3,172)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is powerful for complex product customization, especially personalized, engraved, embroidered, and custom‑printed items. They like the wide range of option types, conditional logic, live previews, and per‑option pricing that simplify upselling and reduce back‑and‑forth on custom orders. Many describe it as intuitive even for non‑technical staff, and consistently praise fast, hands‑on support that fixes theme issues and helps with setup.
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It's so user-friendly and the customizing options for my products are amazing.
Mari was very helpful in explaining each step for me to take to fix my issue. She gave me instructions with pictures and links. I couldn't be happier!
Very quick response and helpful!!
Too lazy to think of a review but Hannie helped me with what I wanted :)
Phenomenal support from Audrey for our first custom measurement piece. She gave me useful tips and was able to guide me for future products. Thank you Audrey!
Same as other negative reviews, app looked good for building custom fields, didn't work. Basic personalization text as a simple as "name" was not passed on into the order details. Support quoted 24-48 hours for custom fix in my theme (normal free Shopify theme) and then didn't do anything. Ruined two real orders.
Dear Slightly Off Brands team,
We're very sorry to hear about your experience and the impact this had on your orders.
After reviewing your case, we found that the issue was related to the Quick Add functionality in your theme. Orders placed through the Quick Add flow were bypassing the standard product page flow where the option data is normally collected and attached to the order, which resulted in the personalization details not being passed through as expected.
We understand that from your perspective, the most important thing is that the personalization information should have been captured correctly, and we're sorry that this issue affected real customer orders.
We're also sorry that we were unable to deliver the custom theme adjustment within the timeframe you expected. We understand how disappointing that was, especially when you were waiting for a resolution.
Feedback like yours helps us identify situations where theme-specific behavior can affect the app's functionality, and we've shared this internally so we can continue improving both our product and support process.
Thank you for giving Easify a try, and we sincerely wish you the best with your store moving forward.
Best wishes,
Easify team
bra hjälp och tydliga instruktioner. Hade innan Zepto men det saknades för många optioner. +++++
Sono molto soddisfatta dell’assistenza ricevuta. Ringrazio Mari per la gentilezza e la disponibilità con cui mi ha aiutata a risolvere il mio problema. È stata chiara nelle spiegazioni e mi ha anche offerto una guida video, molto utile per seguire i passaggi e capire come procedere. Un’assistenza seria e disponibile, che consiglio sicuramente!
A great app to use; plus, the customer service is fast and very friendly. I also find the app fast and user-friendly, both for the initial setup and for the customer's actual use.
Ich bin sehr zufrieden. Mein Problem mit den fehlenden Optionen in der Bestätigungsmail, für den Käufer, konnte sofort behoben werden.
