Easify Custom Product Options
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Reviews (3,172)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is powerful for complex product customization, especially personalized, engraved, embroidered, and custom‑printed items. They like the wide range of option types, conditional logic, live previews, and per‑option pricing that simplify upselling and reduce back‑and‑forth on custom orders. Many describe it as intuitive even for non‑technical staff, and consistently praise fast, hands‑on support that fixes theme issues and helps with setup.
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Hele fijne klantenservice met goede en snelle hulp, dankjewel!
Amazing customer service.Great app for stores that are selling personalized products.I love it.I recommend.
Love the app, and when you don't understand something they have great customer service chat, in my case Ellie who was super helpful! thank you
I faced an issue with the app and contacted their customer service team. Since I needed a special code, they forwarded my request to the developer, who supported me and implemented exactly what I needed.
Thank you very much for your great support!
Same as other negative reviews, app looked good for building custom fields, didn't work. Basic personalization text as a simple as "name" was not passed on into the order details. Support quoted 24-48 hours for custom fix in my theme (normal free Shopify theme) and then didn't do anything. Ruined two real orders.
Dear Slightly Off Brands team,
We're very sorry to hear about your experience and the impact this had on your orders.
After reviewing your case, we found that the issue was related to the Quick Add functionality in your theme. Orders placed through the Quick Add flow were bypassing the standard product page flow where the option data is normally collected and attached to the order, which resulted in the personalization details not being passed through as expected.
We understand that from your perspective, the most important thing is that the personalization information should have been captured correctly, and we're sorry that this issue affected real customer orders.
We're also sorry that we were unable to deliver the custom theme adjustment within the timeframe you expected. We understand how disappointing that was, especially when you were waiting for a resolution.
Feedback like yours helps us identify situations where theme-specific behavior can affect the app's functionality, and we've shared this internally so we can continue improving both our product and support process.
Thank you for giving Easify a try, and we sincerely wish you the best with your store moving forward.
Best wishes,
Easify team
I would like to thank Chloe very much for his quick support.
Kendle - excellent service, understood the store needs and delivered :)
fantastic service. fixed a problem our webdesigner had created without any fuss, very very happy with Easify and their team. Thank you.
The customer support staff at Easify is stellar! They are very responsive. Hannie reviewed our complex customization requirements and gave a thorough explanation and direction. Top class!
Chloe was a great help to me today. She helped me understand what I was doing wrong and pointed me in the right direction. Great service!
