Easify Custom Product Options
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (3,174)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app is powerful for complex product customization, especially personalized, engraved, embroidered, and custom‑printed items. They like the wide range of option types, conditional logic, live previews, and per‑option pricing that simplify upselling and reduce back‑and‑forth on custom orders. Many describe it as intuitive even for non‑technical staff, and consistently praise fast, hands‑on support that fixes theme issues and helps with setup.
Refine
-
By rating
We’ve worked with quite a few Shopify apps and support teams over the years, and I can honestly say the support from Chloe and the Easify team has been some of the best we’ve experienced.
Not only is the app itself extremely powerful and flexible for personalised products, but the level of support and willingness from their team to help optimise and customise things for our store has genuinely been incredible.
Chloe has been absolutely amazing throughout the entire process. Every issue, optimisation request, UI adjustment, and performance concern we raised was handled professionally, quickly, and with genuine care. Their team even helped customise script loading behaviour and frontend functionality specifically for our store to improve performance and customer experience.
The app has allowed us to create a much more premium and interactive personalisation experience for our customers, especially with advanced options, uploads, font selectors, conditional logic and upsells.
What really stands out is that they actually listen to feedback and genuinely try to help rather than giving generic support responses.
Massive thank you again to Chloe and the Easify development/support team for all the hard work and ongoing support. Highly recommended for any Shopify store needing advanced product options and personalisation functionality.
I swapped to this app from another one specifically for my customers to be able to add engraving details and I'm super happy with it. Not only is it a better service than what I was using before but the assistance I have had by the creators of the app in some very specific issues to our case has been incredibly helpful. Thank you and highly recommend! Thanks Kat
This is the perfect app for setting up custom options for our site, which converts photos to coloring books. It has features like dedication and file uploads, and it's the best app we've tried. The customer care staff, especially Hannie, is extremely helpful, even with our highly specific product needs.
I have been looking EVERYWHERE for an app that will help me make a "build your own bundle" listing with existing products so that inventory doesn't get messed up. I did hours of research, eventually gave up, and set up complicated discount codes because everything was just too expensive. Then I was looking for an app that could add an option to add text for gifting to someone else, and found Easify. It was super simple, and then I saw that in the pro version, I might be able to make my bundles. So I reached out, and Liv told me about the app, Easify Box Bundle Builder BYOB. It's just what I need!! FOR FREE???!!! This is huge for a small artist. I don't even make my Shopify subscription back in sales yet, but I want to share my art with the world. I'm so excited for this!
Super easy to install with lots of out-of-the-box options and customizations. The pricing is fair, and after using Easify on my other store, I knew I had to add it to my new one as well. The support team is active, responsive, and incredibly helpful. Highly recommended.
I was having some issues with the variants showing up after switching themes. Tracy put a request in at 4 AM her time since I was urgently trying to launch my site again. My issues were fixed in less than 5 hours. I really love this app and I've tried every single one on the Shopify store. What makes them stand out is being able to link your Shopify products to the variants so you don't have to worry about inventory tracking. I highly recommend!
This app was one of the best out there when I was searching for specific features for my website. So many options for customizations. If I ever had any questions or needed assistance with figuring out something, the live chat feature was extremely helpful. The team members for the app are quick to respond and very accommodating!
“Excellent app! I’ve been using it for quite some time now. I spent a while searching for something that truly suited my business needs, and then I came across Easify. By far the best option out there.
— Mikey, Stikaroo”
My initial support experience was frustrating, and I was ready to uninstall the app. However, I requested a transfer, and I was connected with Anna. Anna was a game-changer; her knowledge of the Easify app was clear, and she efficiently resolved all my issues. She completely changed my perspective, and I am highly satisfied with the result. I recommend this product based on the excellent resolution provided by Anna.
Does not work for basic color switch scenario. Support unable to help and just provide links to demo tutorial which are useless.
Dear Bright Art studio' s store owner and team,
Thank you for your feedback, and we sincerely apologize for the inconvenience you experienced.
We’re sorry that the basic color switch feature did not work as expected and that our previous support response did not meet your expectations. This is not the level of service we aim to provide.
We understand how frustrating this situation can be. In many cases, this issue can be quickly resolved with a proper setup, and our support team would be more than happy to review your configuration and fix it directly for you.
If you’re open to it, please allow us to access your store so we can set everything up correctly and ensure the feature works as intended. We truly hope you’ll give us another opportunity to assist you, just reach out to our support team, and we will take care of everything for you as soon as possible.
We really appreciate your feedback and hope to have the chance to support you better.
Best regards,
Easify Team