Easify Custom Product Options

Easify Custom Product Options

Reviews (3,158)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is powerful for complex product customization, especially personalized, engraved, embroidered, and custom‑printed items. They like the wide range of option types, conditional logic, live previews, and per‑option pricing that simplify upselling and reduce back‑and‑forth on custom orders. Many describe it as intuitive even for non‑technical staff, and consistently praise fast, hands‑on support that fixes theme issues and helps with setup.

October 7, 2026

Amazing app and amazing customer service, big thanks to kendle!

Lucent Essence
Canada
5 months using the app
October 8, 2026

I have the free version, and it works just as I imagined. Also, if you need help, the online chat works well, and the team's answers are concise and helpful.

Piran Laser Craft
United Kingdom
3 months using the app
October 8, 2026

The support team are very quick at getting back to you and always seem to have dev help available. Very responsive when I needed help fixing a few glitches on my website. Very useful app.

My Guest Book
New Zealand
About 1 year using the app
June 23, 2026

Customer Service is awesome. They worked on my problem and resolved it in short order. They were also able to show me a setting I was overlooking. The user interface is pretty simple and intuitive. I can't wait to fully transition to this solution and leave my old options add-on in the dust! Oh yeah, can't believe what you get for a free subscription but I ended up opting for the $9.99/mo choice.

FamilySaunas.com
United States
1 day using the app
June 24, 2026

I recently worked with the Easify team to resolve some issues with the Product Personalizer on our Shopify store (Ad Lunam Designs), and I couldn't be happier with the experience. The whole team was incredibly responsive and thorough.

Suzy was quick to identify the root cause and applied an initial fix, and Thomas helped walk through technical details to make sure we were on the same page. Anne documented everything carefully and escalated it to the dev team. Audrey and the technical team then went above and beyond — they resolved the live preview, cart drawer update, and mobile display issues all at once.

Special shoutout to Hannie and Kendle for checking in and making sure everything was good to go. And of course, Lucy for getting the ball rolling.

If you run a Shopify store and need a powerful product options/personalizer app with genuinely great support, Easify is the real deal. Highly recommend!

Ad Lunam Designs
United States
7 days using the app
October 7, 2026

Anne helped me get my color option issue resolved quickly. She was patient with me on the areas I didn't understand what she was wanting me to do. I had just had a freelancer do my site and there was a small conflict, Anne quickly saw the issue and has me up and running within minutes. Easify is more than just a helpful App, they're great support as well.

Magnolias & Marshes
United States
4 months using the app
October 6, 2026

Excellent customer support! The Easify team was very helpful, responsive, and quick to understand and resolve the issue. They patiently guided me through the setup and made the necessary changes for me. Everything is working perfectly now.

Really appreciate the fast and professional support. Thank you, Easify team! Highly recommended.

Kuvido
Germany
About 1 month using the app
October 5, 2026

The agents are always very helpful and action issues right away

Ready Set Travel
United Arab Emirates
Over 1 year using the app
October 5, 2026

Very helpful customer services. Sorted problems I was having almost immediately. Very impressed!

Theodore Grey London
United Kingdom
About 1 month using the app
October 4, 2026

Great app. Has saved me plenty of time custom coding product options. The customer support is also A+, always get an instant response and any issue solved quickly. Especially Kendle he's excellent.

Revera The Label
United States
4 days using the app