Easify Custom Product Options
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Reviews (3,183)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is powerful for made‑to‑order and highly customized products, handling complex options, conditional logic, per‑option pricing, and live visual previews that Shopify can’t natively support. Many find it easy to set up with helpful templates and exports, and report smoother workflows, fewer customer messages, and clearer pricing. Support is frequently described as exceptional, with fast, hands‑on help for theme issues, styling, and custom solutions.
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So far this app is doing what I need it to do. There are a few things that I would like to have more streamlined, but I have yet to find an app that does. Now, that being said, I can say that any issues I have had, have been taken care of swiftly and kindly. I had an issue with the code not working properly with my packing slips, as well as the customer's cart looking like a hot mess. Violette was able to get these things fixed amazingly.
Thank you so much for your feedback and for sharing your experience with our Easify Product Options app! It's great to hear that it's been meeting your needs so far, and Violette was able to assist you with the issues you encountered. We strive to resolve any concerns swiftly and with care, so it's great to know that you felt well-supported. If you have any further suggestions or need additional assistance, please don't hesitate to reach out. We're here to help and always looking for ways to improve your experience. Thank you for choosing Easify!
Best regards,
Easify Team.
Flexible, intuitive, and the customer service team is very responsive and helpful when I encountered an issue with it not working with my newest website theme. I will be using this app for years to come and appreciate the wide range of options i can use for my store.
Thank you so much for your wonderful review! Our goal is to provide a seamless and user-friendly experience for our customers, and it's gratifying to know that our Easify Product Options app is meeting your needs. Your feedback reassures us that we're on the right track, and it motivates us to continue delivering exceptional support and improving our app. If you ever have any more questions or need further assistance, please don't hesitate to reach out. Thank you once again for your kind words and for choosing Easify!
Best regards,
Easify Team.
This app was just what our organization needed to gather a few more details from customers before checkout, especially since our operating model would not really justify "advanced" or "plus" plans. As a free user, I did not expect the real-time chat support to be so amazing. They really do know Shopify and their apps better than anyone and could not have been more helpful with my issue (which was more a theme problem). We will definitely start with EasifyApps when we look to make our site more functional.
Thank you for your fantastic review! We’re really happy to hear that our app has been a good fit for your needs and that our support team could help with your theme issue. It’s wonderful to know that the free plan worked out well for you. We’re here to support you whenever you need us and look forward to the opportunity to assist you with more features in the future. Thanks again for your kind words!
Best regards,
Easify Team.
THE ABSOLOUTE BEST OPTIONS APP!!!
I have used many different variant options apps over the last 10 + years for printed custom products and so far this one has been the BEST !! Its user friendly and super easy to setup with many options available! So far I cannot fault it! The support I have received from Charles was 10/10 EXCELLENT, he helped me get started by sending me a video on how to setup the options for a difficult custom product. Thanks heaps Charles!
Thank you so much for your kind words! We're thrilled to hear that our Easify Product Options app and support have met your needs. Your satisfaction is our top priority, and we're glad we could help you find the solution you were looking for. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
Best regards,
Easify Team.
I always like to wait before rating an app to truly understand its function. One reason I went with Easify was because of the easy UI to get it set up.
In general it is a great application for any shop that needs variants like text fields, add ons, etc.
PROS:
I have always had quick customer service and even some custom work done when a particular issue with the UI was colliding with my shop.
Easy interface to built option sets and conditional logic.
CONS
They could still use improvement on the options themselves. I hope to see improvements in these areas.
While the customer service is fast, it was clear they are not all as knowledgeable about the platform. I have 2 x when talking them ended up uncovering how to solve my own problem, which if they dug a little deeper would have also known themselves.
Thank you for taking the time to share your detailed feedback!
We appreciate your positive notes about our customer service and the interface. We also value your suggestions for improvement. We’re continuously working on enhancing our app and your insights will certainly help us focus on the right areas. We’ll work on ensuring that all our support staff are more deeply knowledgeable about the platform.
We hope you continue to support our app and provide feedback as we make these improvements. If you have any more suggestions or need further assistance, please feel free to reach out. Thanks again for your thoughtful review!
Best regards,
Easify Team.
Violette, Lich, and Charles have gone above and beyond to help me in the setup of Easify. The app is extremely capable and we've seen great success with up-selling customers using this app.
The only reason I needed help with the setup was due to my user error. I haven't found any situations where this app has limitations that affect our goals. We have complex systems in place and Easify integrated in very nicely.
Thank you Easify team!
Thank you so much for your wonderful review! We are thrilled to hear about your positive experience with Easify Product Options and that our team members have been able to assist you effectively. It's fantastic to know that the app's capabilities have contributed to your success in up-selling customers and that it integrates well with your complex systems. Your feedback is incredibly valuable to us, and it’s rewarding to hear that our efforts have made a positive impact on your store. If you have any further questions or need additional assistance, please don't hesitate to reach out. Thank you once again for choosing Easify!
Best regards,
Easify Team.
I highly recommend this app. We use this app for multiple stores and it provides wonderful solutions no matter what you might need to solve. On top of a great app the Support Team is amazing. They are always willing to jump in and see how the can help and have been great providing us with work-arounds or solutions to any issues/changes we need.
Thank you so much for the awesome review! We're thrilled to hear that Easify Product Options has been a great fit for your stores and that our support team has been there for you every step of the way. It’s fantastic to know that the app has met your needs and that our team has been able to provide effective solutions and workarounds. We’re all about making sure you have the best experience possible, so your feedback really means a lot to us. If you need anything else or have more questions, just give us a shout. We're here to help! Thanks again for choosing Easify!
Best regards,
Easify Team.
So far this app has been awesome, it has allowed me to add the specific customization & personalization options I was looking for. Many features available and Easify are always looking to develop new options and features.
The few times I have had to contact support they have been very fast to respond and if they didn't have the answer at the time they will look into it and actually get back to you.
I was trying to do something with the text box feature and I couldn't figure it out, so I contacted support. Lich didn't know the answer but made a note and sent it to the developers. Usually that is a way for support to get you off the line but the next day Violette reach out to me with the solution to my issue. I have been super impress with the support so far. Highly recommend this app if you are looking to do any kind of personalization or custom options.
Thank you so much for your fantastic review! We’re delighted to hear that the Easify Product Options app has met your needs. Our team strives to provide quick and effective support, and your feedback reaffirms our commitment to excellent service. If you ever need further assistance or have more feedback, please don’t hesitate to reach out. We’re here to help you make the most of our app. Thanks again for choosing Easify!
Best regards,
Easify Team.
Do not give it another thought - use this app! The customer service is over the top. They are so easy to work with and do things I didn't know were possible. We ask a lot of the app and needed even more and Charles came through and was very fast! If you have any issues at all just use the chat and watch them work their magic. Charles you are amazing and I can't thank you enough for your help. Thank you for making our shop stand out!
Update: Still love this app after working with them for year it's still the best experience on Shopify! Always easy to work with and extremely help. There other app - boxbuilder is another great app. We use both on our site and have been pleased with them.
Thank you so much for your incredible review! We’re absolutely thrilled to hear that you’ve had such a positive experience with our Easify Product Options app. It’s fantastic to know that Charles was able to meet all your needs and deliver results beyond your expectations. Your praise for our customer service truly warms our hearts. We strive to provide top-notch support, and it’s great to see that our efforts made a difference for you. We’re dedicated to helping our users make the most of our app, and your feedback reinforces our commitment. If you ever have more questions or need further assistance, don’t hesitate to reach out. We’re always here to help!
Best regards,
Easify Team.
As a developer, I need to be able to modify/customize/access certain type of data, from the theme files. Although it is not possible to access everything or I don't have the knowledge to do so, the Easify team was available to help me and my team to deal with our requirements.
EDIT : Also want to emphasize on the quality and reactivity of their answers. For that, I do not mind to push to 5stars :)
Thank you so much for taking the time to share your valuable feedback on the Easify Product Options app. We truly appreciate your constructive review, as it helps us understand how we can better serve you and other developers.
If there’s anything we can do to support you further or any specific suggestions you have in mind, please don’t hesitate to reach out. Our goal is to earn that 5-star rating from you, and we’re committed to doing everything we can to achieve that!
Thanks again for choosing Easify! We look forward to working together to elevate your experience even more.
Best regards,
Easify Team.
