Reviews (410)

Overall rating
4.2
Counts per rating level
  • 73% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful yet approachable shipping solution, especially for small businesses handling complex or international logistics. They highlight smooth Shopify syncing, strong international features (tariffs, duties, customs forms), competitive rates, and flexible options at checkout. The rules builder and advanced logic are praised for multi‑warehouse routing. Tracking tools and integrations work well, and many commend responsive support that even manages carrier communication.

June 30, 2025

Been using them for over a month now. Nice prices and good service. I had a problem with 1 package out of about 50 sent and Lauretta from the CS team worked with me over more than 2 weeks to resolve the problem and also to help me get a refund for that package. I have and will highly recommend them.

Auralis Crystal Store
Canada
12 days using the app
June 17, 2025

Great support via online help! Friendly and helpful customer service agent - keep her!

Henda's Law
United States
About 2 hours using the app
June 15, 2018

Easyship has provided an easy to use platform with amazing functionality and great rates.
This with amazing customer service which helped cater to our unique requirements.

What more could you ask for?

Glowpearinternational
Australia
13 minutes using the app
January 14, 2020

Lately I've been tempted to explore new shipping options but when I do, I have always found myself coming right back to Easyship. Their customer service is absolutely phenomenal and I will continue to use them as my main means of sending out my products.

Thanks Easyship for the superior support, low rates, and great product!

Camp Mug Supply Company
United States
About 2 years using the app
September 22, 2022

As a small business trying to expand globally, Easyship has been amazing at making international shipping headache-free. The personalised support we have gotten our account manager Krish has really simplified and enhanced our experience. We will definitely continue to use Easyship's services for years to come!

WildBoarGames
Hong Kong SAR
5 months using the app
February 10, 2018

We at DirectToolSource have experienced an overwhelming amount of Growth since installing the EasyShip App to our Shopify Store. In the Month of January we saw a 409.82% Growth over 2017 Sales and a 32% in Shipping related profits due to the Decrease in Shipping Costs. Also our Customer Satisfaction has improved as many are stating we have delivered before the anticipated delivery date.

If you're not using EasyShip, We would highly recommend you do so today. If you have any questions don't hesitate to email GM@DirectToolSource.com and we will help with any questions or provide additional verbal testimony should someone wish to hear what we have to say. The 60-day numbers since the install are showing additional growth patterns and recouped Profits and we remain optimistic that these gains will continue or maintain over the long term as we continue to push for our yearly goals!

Direct Tool Source
United States
29 days using the app
April 26, 2025

Anup was so helpful I wouldn't have been able to do this without his help.

Reverieluxe
United Kingdom
About 5 hours using the app
January 2, 2026

Servicio efectivo y una plataforma oportuna para emprendedores que buscamos aliados estrategicos e ideales.

Pulperia Nica - By NF
United States
About 2 months using the app
September 17, 2026

Leviathan Wellness
United States
Over 2 years using the app
September 14, 2026

Laser Cut Crafts
Australia
8 months using the app