Reviews (919)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, full‑featured connector between Shopify and QuickBooks, especially for multi‑store and multi‑channel setups. It accurately posts orders, refunds, fees, and payouts, saving major time and keeping books clean and easy to reconcile. Configuration flexibility and summary posting for high volume are key strengths. Onboarding and ongoing support are frequently praised as responsive, patient, and highly knowledgeable.

Edited February 24, 2020

Vinayak was extremely helpful - explained things very clearly - inventory additional question for me that makes the operation more efficient - really appreciated the patience and time spent with me to get going with Webgility and will commend Webgility to other with any hesitation...A

HATCH Collection
United States
About 1 month using the app
February 16, 2021

I like that this app syncs my store inventory and orders, etc. from Quickbooks Point of Sale to my Shopify online store and vice versa. I have just begun using this app so it will take some time to give a proper review, but I believe that this app is going to meet my needs wonderfully.

Rumor Boutique
United States
5 days using the app
May 19, 2023

Prerit is literally the best. More than willing to answer completely unrelated questions with absolute and exacting accuracy; he helped me solve a very difficult one-to-many SKU mapping problem not just in WG but in Quickbooks Desktop as well!

Prerit is an absolute credit to this team.

SwaddleDesigns
United States
Over 3 years using the app
September 3, 2020

I used the app to help resolve the inventory syncing issues between our brick & mortar store and our Shopify store. The experience is great and so is the customer service.
We use Quickbooks POS for our retail store and the integration has worked perfectly.

We highly recommend Webgility.

Howell's Mercantile
United States
2 months using the app
October 27, 2020

Support using the app and the online assistance was prefect! Had dropped connectivity after Webgility update to 8.2. Assisted with resatring all services. Could not be more happy with the results. We currently use Shopify, Webgility and sync all trasnactions with QuickBooks Point of Sale.

M. S. McClellan
United States
7 months using the app
October 7, 2014

eCC is perfect for our shop - integrates with Quickbooks easily for Shopify, Amazon, and Etsy. The scheduler has been perfect for our store to keep our QB files up to date without constant monitoring. Their support service is the best, as they promptly handle and all issues to satisfaction.

Boottique
United States
11 months using the app
March 30, 2021

shobhit was very helpful and patient working through my questions. I needed to implement new payment methods and he helped me get that set up, and answered questions about other issues I was having. I appreciate his patience with me. posted orders from shopify to quickbooks with new settings.

MERGE4
United States
About 1 year using the app
Edited November 8, 2019

As updates come out for Quickbooks, Shopify and Webgility sometimes connections get broken. But calling webgility support is always quick and they solve the problem fast. This time it took longer but were in contact with me the whole time to let me know that they were working to fix the problem.

Emmaus International — Correspondence School, Discipleship, Resources
United States
Over 1 year using the app
August 3, 2021

Himanshu was very helpful and patient connecting my device to our shopify account. He was able to find a solution to our technical issues and are now up and running. If I were to have any issues in the future, I'd request for his assistance if possible. We are using Quick Books online with Shopify.

Cara Cara
United States
Almost 2 years using the app
December 2, 2022

Overall I like this app, however it is a bit confusing and set up took me hours and hours with their help desk. Sometimes, it is a bit hard to understand the people at their help desk. Today-I just called because I had some orders stuck, Himanshu was easy to understand and took care of it right away.

Ethan+Ashe
United States
About 2 years using the app