CWILL Popup Email Marketing

CWILL Popup Email Marketing

Reviews (7,688)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and use, even for non‑technical teams. Many report big gains in lead capture and conversions using popups and spin wheels, with strong free‑plan features including discounts and branding removal. The popup and email tools are highly customizable, multilingual, and reliable. Support is frequently praised as fast, human, and hands‑on with setup, customization, and technical issues.

March 7, 2023

I had a great experience with the service provided. The staff was friendly and knowledgeable, and they went above and beyond to ensure that my needs were met. The process was efficient and straightforward, and I appreciated the attention to detail. Overall, I highly recommend this app to anyone in need. Thank you!

EMILIAZ JEWELLERY
Ireland
About 1 hour using the app
CWILL INC replied March 7, 2023

Hi there!

Thank you so much for taking the time to share your feedback with us. We will continue to strive to provide you with better products and services.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.💖

Best Regards,
EcomSend

July 19, 2023

I switched from ONE pop-up to this app and I have been very satisfied with my decision. I had a support question on integration and I was assisted right away and solved the issue. In addition, they did some extra things for us just for contacting support. They really went above and beyond just because. Very pleased

Soundtrack Hi-Fi
United States
3 days using the app
CWILL INC replied July 24, 2023

Hi there!

Thank you for your feedback! Hope you continue to have a great experience with our app.

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
EcomSend

February 4, 2023

Mig is so helpful-answered all my questions and helped me install the app. It was actually easy to install and configure the app and with the live chat app it was even easier.
It appears to be exactly what we need to increase the conversion. Thank you for a great app and just as great customer service. Michael-GeneBio

GeneBio Systems
Canada
38 minutes using the app
CWILL INC replied February 5, 2023

Hi there!

Thank you so much for taking the time to share your feedback with us. We will continue to strive to provide you with better products and services.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.💖

Best Regards,
EcomSend

June 3, 2023

Simple yet powerful, I saw a huge bump in signups after using this app. Very easy to configure and support is also very prompt and excellent. More features than competitors, because you can also add phone numbers, other competitor apps don't have phone number functionality. Good job team thank you for this amazing application

Banjaaran Studio
India
3 days using the app
CWILL INC replied June 5, 2023

Thank you for your positive feedback! We're thrilled to hear that our app has helped you see a significant increase in signups and that you found it easy to configure. Our team takes pride in offering prompt and excellent support to our customers. We also appreciate your recognition of our app's unique features, such as the ability to add phone numbers. Thank you for choosing our app and we look forward to continuing to serve you.

March 30, 2023

The installation was smooth, the setup was easy. Just make sure once your done, you embed the App to your Shopify store. I had a quick chat with Mig, she was fast with her responses and was able to identify what I needed. Thanks so much for your help and to the team for making this efficient App for businesses. Best regards - Dochè Lanoi

Dochè Lanoi
Canada
About 1 hour using the app
CWILL INC replied April 2, 2023

Hi there!

Thank you so much for taking the time to share your feedback with us. We will continue to strive to provide you with better products and services.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.💖

Best Regards,
EcomSend

April 5, 2023

Very easy to use and you can fully customize how you want the pop ups to look! It also syncs with the font you have chosen for your site (if anyone was wondering why you cannot choose fonts in the app itself, dont worry!) Support was also super helpful and I love how you can remove the watermark under the pop up for free and with no issues!

Otakyute
United States
31 minutes using the app
CWILL INC replied April 8, 2023

Hi there!

Thank you so much for taking the time to share your feedback with us. We will continue to strive to provide you with better products and services.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.💖

Best Regards,
EcomSend

February 13, 2023

i just installed the app, I will update if I have any issues. So far so good, Mig, one of their customer reps, helped me understand a little more about their privacy settings and how to use the app. I was pleased to know that they do not collect or sell my customer information for a free app. i will deff be looking into some other apps they offer.

Triantos Crosses
Canada
About 1 hour using the app
CWILL INC replied February 13, 2023

Hi there!

Thank you so much for taking the time to share your feedback with us. We will continue to strive to provide you with better products and services.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.💖

Best Regards,
EcomSend

July 18, 2023

I'm absolutely thrilled with the incredible customer service I received from EcomSend When I encountered an issue, Jessica was quick to respond and provided me with friendly, efficient assistance that resolved my problem in no time. Not only that, but their app is also fantastic – user-friendly, packed with useful features, and a pleasure to navigate.

8thereal
United States
21 days using the app
CWILL INC replied July 24, 2023

Thank you for your feedback! We're glad to hear that Jessca was able to provide you with great and instant support. We'll be sure to pass along your kind words to her. If you ever need assistance in the future, don't hesitate to reach out to us again.

July 7, 2023

I had an amazing experience with this app's customer support, earning it a well-deserved 5-star rating. Their support team is not only intelligent but also incredibly fast in their responses. They understand your needs with just a few words and make the necessary adjustments promptly. Overall Expericence with EcomSend Pop Ups, Email Popups was amazing.

TheLuxuryWatchGuy
United States
About 6 hours using the app
CWILL INC replied July 14, 2023

Thank you for sharing your positive experience with our customer support team. We're thrilled to hear that you had an amazing experience and that our team was able to understand your needs quickly and make the necessary adjustments promptly. We're committed to providing excellent customer service and are glad to have earned a well-deserved 5-star rating from you. We're also happy to hear that your overall experience with our app was amazing. Thank you for choosing EcomSend, and we look forward to continuing to provide you with excellent service.

June 14, 2023

Just added the app, so far very responsive chat support to remove their "powered by" phrase, which I suppose is a welcoming intro to them and am writing this review at their request. I tried a few pop-up apps before this, and by far this has been the easiest to use and it seems to work flawlessly with Shopify. I use Shopify email so that integration was very important to me. So far so good!

PO-EM
United States
31 minutes using the app
CWILL INC replied June 17, 2023

Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.