CWILL Popup Email Marketing
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Reviews (7,689)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up and use, even for non‑technical teams. Many report big gains in lead capture and conversions using popups and spin wheels, with strong free‑plan features including discounts and branding removal. The popup and email tools are highly customizable, multilingual, and reliable. Support is frequently praised as fast, human, and hands‑on with setup, customization, and technical issues.
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Toujours très satisfaite de l'application et du SAV, Ria a été très efficace pour résoudre mon problème.
Presque Parfait, dommage que l'on puisse pas déplacer le Widget de la barre latérale
Absolute catastrophy.
went well until I tried to switch automation from Email and flow to Trustoo.
Has blocked all my workflow, takes ages to personalize a mail as it is super slow.
They have blocked all my flows because they wanted me to clean my bounced contacts (280 contacts).
Now everything is blocked. Customers cannot do any newsletter subscription anymore as no automation runs and customer support isn't available to fix things before 24-48h.
That is so much potential orders lost.
Just don't try
Hi there,
We are sincerely sorry for the frustration this has caused. As a free app, our goal is to help merchants grow without extra costs, and we hate to hear that your experience during migration was anything but smooth.
To clarify the "block": Our system automatically pauses flows when high bounced contacts (280 in this case) are detected. This isn't to slow you down, but to protect your store's domain reputation. If we allowed emails to be sent to invalid addresses, your domain could be blacklisted by Gmail/Outlook, which would permanently damage your email deliverability and future sales.
Regarding the support delay and editor speed, we sincerely apologize. We are a small team dedicated to keeping this app free for the community, and we are working hard to improve our response times and app performance.
We want to ensure you get the best results. Please reach out to us at support@sendwill.com—we’d like to manually review your list and help you clean those bounced contacts so you can get your automations back online safely and quickly.
Best regards,
SendWILL Team
Really good app, easy to use and configure.
Genial para recopilar correos de los visitantes y ofrecer descuentos.
After a few weeks of use, the app suddenly wants more access to sensitive data like customer details or shop orders, etc. So, the app is uninstalled now.
Hi there,
Thank you for your feedback from last July. As part of our 2026 Service Quality Review, we are looking back at historical concerns to ensure every merchant's voice—past or present—is heard and addressed.
We sincerely apologize that our communication regarding Data Permissions caused you concern back then. We realize that seeing a request for "Customer & Order" data after a few weeks of use can feel sudden if not properly explained.
To provide clarity for you and our current community:
In July 2025, we were transitioning SendWILL from a simple popup tool into a full Email Marketing & Automation suite. To power essential growth features like Abandoned Cart recovery and Customer Segmentation, Shopify requires these specific permissions so the app can sync lists and trigger automated emails.
Since your review, we’ve made transparency our priority:
Clearer Onboarding: Our 2026 version now explains the "Why" behind every permission during the initial setup to avoid any surprises.
Security Standards: We strictly adhere to Shopify’s latest security protocols, using data only to power your specific automations.
While we understand you've likely moved on, we wanted to ensure your concerns were met with a professional explanation. We’ve worked hard to make SendWILL a transparent, secure, and high-performance partner for Shopify stores.
We wish you and your business continued success!
Best regards,
The SendWILL Team
After using it for a couple of days, I'm now asked to give a whole lot more customer and store data (view and edit), in order to continue using it.
Other than that: Buggy, hardly works, extremely unprofessional support. Can't really recommend.
Hi there,
Thank you for your feedback from July 2025. We appreciate the opportunity to look back and show how much SendWILL has evolved since then!
Regarding Data Permissions: Back in July 2025, our app was in its early stages and focused purely on popup captures. However, as we prepared to launch our complete Email Marketing & Automation suite, Shopify required broader permissions (like "view and edit customers") so that we could eventually sync your subscriber lists and send automated campaigns directly from the app.
Since your review, we’ve made massive leaps:
From Popup to Full Email Suite: We’ve now launched full email functionality, which explains the need for those permissions to manage your segments and campaigns.
Support Overhaul: We’ve expanded our team to ensure "unprofessional support" is a thing of the past.
2026 Stability Update: The "buggy" early version you experienced has been replaced by a much faster, more stable infrastructure.
We understand that we weren't the right fit for you during our early development phase. However, for any merchant reading this today: SendWILL 2026 is a completely different, more powerful platform.
While we may not have been the right fit for you last summer, we’re always here if your store needs a more robust email solution in the future.
Best regards,
SendWILL Team
Sto utilizzando questo modulo per creare popup sul mio sito e ne sono entusiasta. L’interfaccia è intuitiva e personalizzabile, con tantissime opzioni per adattare stile, contenuti e tempistiche. Funziona perfettamente sia da desktop che da mobile, senza rallentare il sito. In pochi minuti ho potuto creare popup efficaci per newsletter, promozioni e avvisi importanti. Ottima anche la possibilità di impostare trigger intelligenti (dopo scoll, in determinate pagine ecc.). Consigliatissimo a chi vuole migliorare l’esperienza utente e aumentare conversioni!
免费! 而且通过css可以定义一些样式. 缺点是不自动触发Shopfiy的邮件订阅条件需要自己添加条件
The APP is useless in the EU, because it doesnt support OPT-IN. Not the Shopify standard on and with FLOW its not possible to add a LINK in the EMail for OPT IN Date documentation. Please integrate that soon!
Hi there,
Thank you for your feedback from May 2025. We take international compliance very seriously, and we hear your concerns regarding EU regulations and the need for Double Opt-in.
We have some great news to share: Shortly after your review, we prioritized this feature due to high demand from our merchant community. SendWILL now fully supports Double Opt-in (DOI).
Since your feedback, we’ve implemented the following:
Native Double Opt-in: You can now easily enable a confirmation email for new subscribers to ensure full compliance with GDPR and other regional standards.
Customizable Confirmation Links: You can add and track the Opt-in links within your emails to ensure proper documentation of the subscriber's consent date and IP.
Shopify Integration: Our DOI flow is designed to sync seamlessly with your Shopify store settings.
While we weren't ready for your EU store back in May, we have worked tirelessly to become a compliant and reliable partner for merchants worldwide. We’ve evolved far beyond a simple form into a fully-featured Email Marketing & Automation suite.
We wish you and your business continued success, and we're always here if you'd like to explore our updated compliance features!
Best regards,
The SendWILL Team
