Reviews (129)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a game‑changer for automating returns and exchanges. They highlight quick setup, an intuitive dashboard, and self‑service portals that handle end‑to‑end workflows. Flexible policies, multiple refund/exchange options, real‑time notifications, and integrations with Shopify and logistics providers are valued. Merchants say it saves significant time and staffing costs, scales well for growing brands, and praise the responsive, hands‑on support and ongoing feature improvements.
Refine
-
By rating
support is fantastic, the ankit raj from there team really help me solve all my return problems for my customer
good application with automation and great customer support.
All the return and exchange process is completely automated with AI powered features
Worst app ever. There are multiple apps to manage returns and exchanges which are far better. Eco returns will promise you things, and then charge you without telling you and then even stop replying. All their reviews also seem fake. DO not trust them. Try different apps but do not do not use this app unless you want to be charged in millions.
We are sorry that you had trouble with EcoReturns. I believe that your problem was resolved to your satisfaction. If you are still facing issues, please do not hesitate to contact us at care@saara.io, and we will do our best to support you.
Thank you for trying EcoReturns.
Eco-Returns has completely transformed our return process! It’s super easy to use, and the automation has saved us so much time.
Good support and very helpful very good application for managing returns and exchanges.
EcoReturns is great! The automation is really good and frees up the time it takes for team members to manually process returns and exchanges. The EcoReturns team is wonderful and very helpful. Definitely recommend!
The convenience and the ease with which the entire process is managed with Ecoreturns is pleasing and helps you focus on other things apart from this. We recommend this for anyone looking for an automated returns and exchange solution
One of the grate shopify app for return. Fully automated easy to use and the team is also helpful.
After evaluating various Return Exchange Apps we found EcoReturns excels in pricing, support, and features.
Great support from Amit and the team! Got a detailed understanding on the whole process.
