Reviews (129)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game‑changer for automating returns and exchanges. They highlight quick setup, an intuitive dashboard, and self‑service portals that handle end‑to‑end workflows. Flexible policies, multiple refund/exchange options, real‑time notifications, and integrations with Shopify and logistics providers are valued. Merchants say it saves significant time and staffing costs, scales well for growing brands, and praise the responsive, hands‑on support and ongoing feature improvements.

February 26, 2024

Everything is perfect, got the best service as compared to any other service providers like this, Also special thanks to Amit for offering best service and the quick onboarding. Sumarising the whole thing it is the best app and best support you as a company can ever get!

Hukum Jaipur
India
22 days using the app
January 30, 2024

first of all the best thing is their customer support , every issue will be resolved within 24 hours , and many custom integrations they have , you have to try it , best automation

Trrendo
India
4 months using the app
November 8, 2023

simple and easy to use to software with brilliant automation and good customer support.

SHOWROW
India
43 minutes using the app
October 6, 2023

Great application with solid automation and actionable analytics and solid integration support available. The support team is always available for help and provides great support. We highly recommend it

gavin paris
India
About 2 months using the app
August 31, 2023

Easy to use the application with good support and advance automation with a good consumers returns and exchange portal.

Thank you

Rashyam Clothing Brand
India
6 days using the app
February 28, 2023

Saurav was extremely helpful and accommodating in getting us set up to test the Eco Returns platform.

TWOOBS
Australia
3 months using the app
April 17, 2023

Very helpful and informative. Good Team during onboarding process and implementation. Highly recommended!!!

The Smug Dog
United Kingdom
About 19 hours using the app
February 3, 2023

Great Returns app to manage return and exchange s in a very simple and easy way with super customer service.

Stanwells Kids
India
10 days using the app
May 16, 2023

Team is very supportive. It is good with automation . Features are upgraded quite frequently which adds value

diamondlady
India
About 2 months using the app
July 6, 2023

Very useful app, I am using the free version for now. The support team i also very helpful. Solves many problems

M BRANDS PRIVATE LIMITED
India
4 months using the app