Reviews (233)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app solves a key Shopify gap by allowing staff and customers to edit orders post‑purchase, saving significant time on customer service and complex orders. They highlight powerful tools for changing items, addresses, shipping, prices, and drafts, plus automation and Flow integration. Many call it essential for handling large or custom orders, praising its intuitive interface, reliability, and highly responsive, knowledgeable support.
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We had an issue with Shopify when they released a new update for their software but Cleverific fixed the problem very quickly which was great! Thank you to Laura at the Cleverific team! She was very fast to respond and assured me the issue was being fixed and looked into.
The app is really good and convenient to use. The support team is so helpful and replies fast.
Cleverific Order Editor has reduced our CX load significantly. It works well, is intuitive for customers to understand, and is easy to set up.
This functionality should have been built in , but with this app it makes editing orders easy.
Highly recommend. The team delivers great and prompt service to any enquiries, and the app fulfills all of our needs.
We've used this app for years and it is tried and true. When a rare issue does come up, their support is quick and responsive. I definitely recommend it!
App works great. Very satisfied with this app. Customer support was very helpful and quick. Laura helped us fix our issues and followed up to check on us as well.
Highly recommend this app.
Their customer support team is fantastic! When I needed assistance, Laura was quick to respond and kept following up until I had what I needed.
Their platform is intuitive and customizable. With their support, we've improved our customer service capabilities significantly, enhancing the overall experience for our customers.
Even though they were unable to resolve my issue due to a compatibility issue beyond Order Edit's control I found Laura very helpful and easy to work with. Keep up the good work!