Reviews (233)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app solves a key Shopify gap by allowing staff and customers to edit orders post‑purchase, saving significant time on customer service and complex orders. They highlight powerful tools for changing items, addresses, shipping, prices, and drafts, plus automation and Flow integration. Many call it essential for handling large or custom orders, praising its intuitive interface, reliability, and highly responsive, knowledgeable support.

February 26, 2025

We had an issue with Shopify when they released a new update for their software but Cleverific fixed the problem very quickly which was great! Thank you to Laura at the Cleverific team! She was very fast to respond and assured me the issue was being fixed and looked into.

MagicMist
United Kingdom
Over 9 years using the app
February 4, 2025

The app is really good and convenient to use. The support team is so helpful and replies fast.

California Tattoos & Promotional Products
United States
4 months using the app
January 15, 2025

Cleverific Order Editor has reduced our CX load significantly. It works well, is intuitive for customers to understand, and is easy to set up.

Rocky Talkie
United States
3 months using the app
December 13, 2024

This functionality should have been built in , but with this app it makes editing orders easy.

RYD LYF
New Zealand
Over 3 years using the app
Edited December 10, 2024

Highly recommend. The team delivers great and prompt service to any enquiries, and the app fulfills all of our needs.

YMCA Gear
Australia
About 8 years using the app
November 22, 2024

We've used this app for years and it is tried and true. When a rare issue does come up, their support is quick and responsive. I definitely recommend it!

ThirdLove
United States
Almost 8 years using the app
November 20, 2024

App works great. Very satisfied with this app. Customer support was very helpful and quick. Laura helped us fix our issues and followed up to check on us as well.

Highly recommend this app.

Surf Line Hawaii
United States
Over 6 years using the app
August 28, 2024

Their customer support team is fantastic! When I needed assistance, Laura was quick to respond and kept following up until I had what I needed.

Race Place
United States
Over 3 years using the app
March 20, 2024

Their platform is intuitive and customizable. With their support, we've improved our customer service capabilities significantly, enhancing the overall experience for our customers.

Function of Beauty
United States
3 months using the app
January 16, 2024

Even though they were unable to resolve my issue due to a compatibility issue beyond Order Edit's control I found Laura very helpful and easy to work with. Keep up the good work!

TradeShowPlus
United States
10 months using the app