Reviews (233)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app solves a key Shopify gap by allowing staff and customers to edit orders post‑purchase, saving significant time on customer service and complex orders. They highlight powerful tools for changing items, addresses, shipping, prices, and drafts, plus automation and Flow integration. Many call it essential for handling large or custom orders, praising its intuitive interface, reliability, and highly responsive, knowledgeable support.

December 14, 2017

Great app and crucial part of our business workflow now!

Gymandfitness Au
Australia
5 months using the app
December 5, 2017

Really easy to use and the customer service was excellent!

Kona Mountain Coffee
United States
About 2 hours using the app
November 26, 2017

Super useful! I wish I could use the Payment Request feature!

Alba Paris Art
United Kingdom
30 days using the app
February 10, 2015

Awesome App. Does everything I need it to do and is always improving.

Pit Bull Gear
United States
9 months using the app
November 8, 2017

We've been using this app for a while now and it's extremely helpful!

Urquid3636
United States
Almost 3 years using the app
May 24, 2018

Just awesome. Simply works and great support if you have any questions!

Sapper Products
Germany
15 days using the app
January 10, 2017

Essential to editing orders, and a great app with great service. Thanks!

Oppermannlondon
United Kingdom
Over 2 years using the app
February 27, 2018

This is a great app! Def an essential to bring up the customer experience!

Eptmusa
United States
11 days using the app
April 6, 2018

Very straight forward and easy to not only place orders but modify as well.

Herbivore Botanicals 2
United States
Over 3 years using the app
April 4, 2018

Still trying but so far so good. Awesome service. Andrew is super quick to resolve.

Comprasmax
Costa Rica
9 days using the app