Reviews (233)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app solves a key Shopify gap by allowing staff and customers to edit orders post‑purchase, saving significant time on customer service and complex orders. They highlight powerful tools for changing items, addresses, shipping, prices, and drafts, plus automation and Flow integration. Many call it essential for handling large or custom orders, praising its intuitive interface, reliability, and highly responsive, knowledgeable support.

April 6, 2018

Very helpful to modify an order! Support team responded right away to a question too

Tracksmith V2
United States
12 months using the app
March 28, 2018

Great app, and rolling out new functionality too. And responsive service. Highly recommend.

Heatonist Llc
United States
4 months using the app
June 16, 2018

Great product and customer service. Emails and questions are answered quickly, day or night!

Crowdcontrolwarehouse
United States
About 1 month using the app
July 10, 2017

Great customer service, great app, very fair pricing, highly recommended !
Thank you team!

Montana West U S
United States
4 days using the app
February 28, 2014

Amazing app with great functionality, I would highly recommend it. Ryan has been extremely helpful.

HFH Canada National ReStore Distribution Centre
Canada
4 days using the app
September 5, 2018

Couldn't edit orders without it. It's the only way we can update orders while also using other apps.

Flour Shop
United States
4 months using the app
March 28, 2019

Makes it easy to enter in wholesale orders. USA based phone support if needed which is nice.........

Brickell Men's Products
United States
Almost 3 years using the app
June 21, 2021

Very useful app, and when I encountered an issue, the technician help me solve as soon as possible!

犀牛盾 RhinoShield
Taiwan
Over 3 years using the app
August 5, 2019

Every apparel store NEEDS this app! Edit Order is used dozens of time a day to change sizes & styles...

Clothing Arts
United States
Over 4 years using the app
Cleverific, Inc replied August 5, 2019

Thank you so much for your review! We're really happy to hear that Edit Order is helping your business by allowing you to make changes to your orders. Please let us know if we can offer help with anything at all!

March 24, 2020

Great app with better functionality than shopify's native "edit ordering" capabilities. Would recommend

State Bicycle Co.
United States
Over 5 years using the app
Cleverific, Inc replied March 25, 2020

Thank you for taking the time to give us a 5-star review! We're really happy to hear you appreciate the functionality Edit Order offers. Please feel free to reach out to us if you need anything! :)