CWILL Back in Stock Notify Me!

CWILL Back in Stock Notify Me!

Reviews (623)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up and works out of the box for back‑in‑stock notifications. It reliably alerts customers, helping recapture demand and boost sales. They appreciate strong customization for buttons, fonts, placement, and emails, plus compatibility with pre‑order apps. Many value downloadable request data for forecasting and describe support as fast, proactive, and helpful with styling and implementation, especially given the low cost.

March 31, 2022

One of our out-of-stock product variants was grayed out by default, which prevented customers from selecting it to add their email to the out of stock notification. I brought the issue to the customer service team. They responded quickly to my chat inquiry, and their technical team had it resolved within 24 hours.

Iron Will Outfitters
United States
2 months using the app
October 20, 2022

Great app. the price is the reason we decided for it and now I am happy. The use interface is also great. Christina helped me quickly to set it up and answer my questions. The only wish is that we hope this work with the translation app we have: Weglot. that is sad this great app does not work with translations app

Careshoppro.eu
Germany
24 minutes using the app
CWILL replied December 3, 2022

Hello Careshoppro.eu! We’re so grateful that you took the time to share your feedback with us. We will continue working on the best feauture we can specially with translations. It’s our pleasure to serve customers like you. Have a wonderful day!

Nona❤️

November 11, 2022

I was looking for RESTOCK apps and had installed an app and deleted it because it was difficult for me to use. Then I stumbled across Back IN Stock. Pleasantly pleased. Easy to install and the representative Esther, was pleasant and quickly resolved and answered my questions. I definitely approve this app and recommend it!

Amazing Creations Products
United States
38 minutes using the app
CWILL replied November 19, 2022

Wow! Thank you so much for your honest feedback. We value your comments and we are dedicated to improving our services best for you. Happy Life!
Claire❤️

September 2, 2022

I have just setup this app and required some assistance in doing so. Mariadel responded to my message within minutes and fixed my issue quickly. She went above and beyond to help with the setup and even suggested other useful tips to make my app integration even better. I would highly recommend this app for the amazing customer service!

DayTripper
Canada
About 22 hours using the app
CWILL replied September 8, 2022

Dear,

Thank you so much for your review. Hope all things are well on your end.

We are happy that the app helps. :)

Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.

Have a nice day.

Wish you a prosperous store
Sealapps Team

October 3, 2021

Five star customer service. Fast replies and assistance, they can assist and customise the template according to your needs. The app works perfectly on mobile and desktop. They are currently working on making some changes and improvements. In the meantime, they can help with any kinds of changes. Thank you so much developer for this amazing free app.

Jarlia By Jolina
United Kingdom
4 days using the app
CWILL replied October 7, 2021

Hi! Friends at Jarlia By Jolina,
First of all, thank you for your kind review!

We will keep improving our app to make it meet our customers' needs.

Thank you for your trust :)

Best regards,
Sealapps

December 24, 2021

Needed a quick way to store emails for customers who are interested in an out of stock item. Super easy to install and did exactly what I needed! I had a quick formatting question regarding the button and reached out the Support team and they provided me with an answer within 4 hours. Very helpful walk through to update what I needed! Thanks Sealapps team!

Around The Table Shop
United States
About 19 hours using the app
CWILL replied December 29, 2021

Dear friends at Around The Table Shop,

Thank you so much for your support and trust!

Your encouragement will drive us to provide more functions and do better, not only the app but our service! We will keep moving to give you a good using experience!

If you have any problems, please feel free to contact us and we are always here if you need us!😘

Best regards,
Sealapps

Edited October 3, 2022

so far so good. I was looking for an affordable way to notify customer that a product is back in stock. this app does just that. Mariadel was very helpful with instructions on how to put the button where i wanted it. Awesome. Would just like one feature, the app doesn't notify you when someone subscribes. This would be handy as I don't check the app daily.

Decor Handles
South Africa
27 days using the app
CWILL replied September 8, 2022

Dear,

Thank you so much for your review. Hope all things are well on your end.

We are happy that the app helps. :)

Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.

Have a nice day.

Wish you a prosperous store
Sealapps Team

January 9, 2023

Really bad experience! An error in the app meant that items that are not tracked in Shopify also showed as out of stock, which we did not discover for a week and subsequently lost a lot of sales! After contacting their support departement, the issue has still not been fixed even days later! The app has now been deleted and replaced with another alternative.

XBODY UK
United Kingdom
12 days using the app
CWILL replied January 9, 2023

Hi Ellen,

I am very sorry for the delay and the inconvenience it has caused you. We checked the problem and our button needs to track the inventory to determine whether the product is on sale, but the product does not track the inventory, and our database obtains that the inventory of the product is all negative, so it is judged to be out of stock. I know your opinions and feedback are valid, but please know that we are doing our best to give you a better experience with the app and to help you earn more sales. We have sent you an email to make amendments to this, Ellen, please write us back. Thank you so much.
Happy Life!
Claire

January 1, 2023

This app makes it so simple to update customers when items are back in stock, which is exactly what I needed. Claire was also very helpful and responsive when I had some questions about how certain aspects work. She even took the initiative to remind me that I could remove the app's branding now that I'm on a paid plan, and then handled that update for me. Would definitely recommend!

Witch Vamp
United States
22 days using the app
CWILL replied January 4, 2023

We are very glad to know that you are happy with us. We are devoted to being your partner toward success and we will ensure the best services for you. If you need help, please let us know.
Happy Life!
Claire❤️

Edited June 6, 2023

Now that I have been using the app for over a month, the test email and text doesn't work and I have many customers claiming that they never received a notification. When I emailed them screenshots of the problem, they denied there was a problem and then 2 hours later they said they needed time to research it. I deleted the app and went back to the Back in Stock app which costs more but never stopped working.

Adept Cosmetics®
United States
About 2 months using the app
CWILL replied April 16, 2023

Hi there,

We really apologize for the inconvenience that we have caused you. Please know that this can be sorted out. Please give us another chance to work on this. We will always wait for your return. Thank you for understanding.
We wish you all the best

CW Back in Stock Restock Alert Team