CWILL Back in Stock Notify Me!

CWILL Back in Stock Notify Me!

Reviews (623)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up and works out of the box for back‑in‑stock notifications. It reliably alerts customers, helping recapture demand and boost sales. They appreciate strong customization for buttons, fonts, placement, and emails, plus compatibility with pre‑order apps. Many value downloadable request data for forecasting and describe support as fast, proactive, and helpful with styling and implementation, especially given the low cost.

August 8, 2022

This is an absolutely brilliant little app. It does exactly what it's meant to do without the high fees and unwanted add-ons that so many other apps have. It's extremely easy to customize the button to perfectly integrate into a theme, and the email templates are also quick and easy to customize with just a few clicks. I'm extremely impressed with this app, and customer service from Mariadel has been fantastic :)

WPS Pet Supplies
United Kingdom
6 days using the app
CWILL replied September 8, 2022

Dear,

Thank you so much for your review. Hope all things are well on your end.

We are happy that the app helps. :)

Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.

Have a nice day.

Wish you a prosperous store
Sealapps Team

Edited January 5, 2023

Top app. iedere week kijken wij (2ttoys.nl) alle aanvragen nog eens na of dat we een item gemist hebben dat wel op voorraad is maar nog steeds op voorraad 0 staat.
Sinds we de app gebruiken hebben we erg veel sets verkocht.
Zelfs halen we soms sets uit de verkoop als deze ergens anders duurder zijn, als die sets bij andere aanbieders uitverkocht zijn en we zetten de voorraad weer op het werkelijke aantal krijgen de mensen automatisch een mailtje. Erg goede en fijne app.

2TTOYS
Netherlands
About 1 year using the app
CWILL replied December 3, 2021

Dear firends at 2TTOYS,

Thanks for your trust and kind reviews!

Your encouragement will drive us to provide more functions and do better. If you have any other problems, just feel free to contact us.

We will always be here to help you.😘

Best regards,
Sealapps

November 12, 2021

I already had a free 'back in stock alerts' app which I uninstalled to use this one. This app blows the old one away. It has much richer features available out-of-the-box and the UI is much nicer. There were a couple of glitches when I installed it, as I assume the old app left some code behind and caused a conflict. The support team were superb - lightning fast and fixed it within a few hours. I'm heaping praise on these guys as they're doing a fantastic job. I strongly recommend giving this app a try.

London Advanced Motorcyclists
United Kingdom
About 22 hours using the app
CWILL replied November 13, 2021

Dear firends at London Advanced Motorcyclists,

First of all, thank you for your kind and really encouraging comment. That really encourages us to keep on improving our app and giving you better support!

If there's anything else don't hesitate to let us know~

So glad to be with you.😘

Best regards,
Sealapps

Edited June 25, 2022

NEXT LEVEL CUSTOMER SERVICE. This app is already great as it is when you first install (easy to use, data reporting, automatic emails on restock) but I wanted customisations so when I approached Sealapps with the list of things I wanted changed (they were extensive and very detailed), they got right onto it. No customisation was too hard and they really went above and beyond. The customer service and attention is next level. We are very happy with the end result. Thank you so much for developing this app Sealapps. Highly recommend this app over other back in stock apps.

SIMPLE FORM.
Australia
6 months using the app
CWILL replied January 8, 2022

Dear Friends at SIMPLE FORM.,

Thank you so much for your kindness and trust!

That's our pleasure to help you and meet your needs, feel free to contact us if there is anything we could help with!

Wish you all the best!😘

Best regards,
Sealapps

May 17, 2022

Has everything other apps have and it's free! Plus, I couldn't believe the customer service. I uninstalled my other app that was costing me $15 a month and tried this one. Maridel (Sp) was very knowledgeable and helpful. My OOS button didn't show up, but within 3 minutes she had it fixed! The only thing that I wish that it has would be a list of products that are showing on the site as OOS. It would make my life so much easier as I forget to turn OOS products back on sometimes and it is by accident that I see them "Sold Out" on the website when I actually have them in stock. But to be fair, the other app didn't have this feature either. It is a wishlist thing.

Candle Cocoon
United States
35 minutes using the app
CWILL replied September 8, 2022

Dear,

Thank you so much for your review. Hope all things are well on your end.

We are happy that the app helps. :)

Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.

Have a nice day.

Wish you a prosperous store
Sealapps Team

Edited January 30, 2023

Terrible customer support. Nona the support bot, contradicted herself by staying that you need to enable the sell out of stock button when you use this app to function, then said you do not need to do that, then said she would have to check with the development team. meanwhile the app hasn't worked since we installed it over a week ago, and my customers have been able to so purchase items out of stock since the app has been installed. Nona would not answer direct questions. extremely frustrating. SO I emailed support directly, let's see how that goes.

Update: and from your reply, still the issue I have experienced was not addressed. the out of stock button was not functioning on most of my products, and the ones that it did function on the app was allowing people to buy out of stock, Instead of replying to a review to CYOA you should direct customer support to respond to my direct email of support and get this fixed. that's where your energy should go.

Skull and Bones
United States
8 days using the app
CWILL replied January 30, 2023

Hi Skull and Bones,

We are so sorry to hear that you have had a bad experience with our app.
If the Continue selling when out of stock button is enabled in the Products section of your Shopify admin, our button will not be shown and also the item can be purchased. If you use our anther feature in the app called Display the buttons even Continue selling when OOS, then our button will be shown and also your customer can purchase the item.
We are deeply sorry for the confusion and inconvenence we brought you. Should you need further support, please feel free to contact us and we will spare no effort to help you.
Wish you a nice day.
Esther

April 19, 2022

The customer Service Team is very supportive and they pay attention to your requests. They are working around the clock to provide required support

Hayah Al-Muslimah
United Kingdom
About 7 hours using the app
March 28, 2022

This app is really useful. The set up is so easy and if you have any sort of issues all the support team is easily able to help you out with friendly service!

Chase Elliott Store
United States
30 minutes using the app
CWILL replied March 30, 2022

So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated, Esther

April 13, 2022

Customer service is amazing! Their specialist team helped set up some features for me that are not currently available on their app and the app is very easy to set up and use in itself! Just needs a bit of upgrading in regards to customisation, then it'll be a 10/10 app for sure :)

Ruby Designs
United Kingdom
5 days using the app
February 5, 2022

still shows up after deleting the app. email notifications do not work. doesnt work on variants or on mobile device

Sinead Cleary Jewelry
United States
22 minutes using the app
CWILL replied September 20, 2024

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we understand how frustrating it must have been. It's disheartening to know that our app did not meet your expectations, especially when you were looking for support and solutions. We take your concerns seriously, and we want to learn more about what went wrong.

Your satisfaction is important to us, and we’d like to resolve any issues you encountered. If you could share more details about the specific challenges you faced, it would help us improve our services and ensure that this doesn’t happen again. Please don’t hesitate to reach out to our support team directly; we’re here to listen and assist you in any way we can. We appreciate your feedback as it guides us toward making necessary improvements.

Thank you for giving us the opportunity to address your concerns, and we hope to make this right for you.