Reviews (775)

Overall rating
3.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 14% of ratings are 1 stars
April 20, 2026

I can confirm the deleted Collection pages and broken menus as reported by others. However, the most concerning aspect is how they handled this critical situation for many store owners. I was never contacted directly to inform me of the 40 deleted Collection pages and received no personal assistance. It’s clear they don’t care. They should be sued for their behaviour!

Acqua Alpes
Austria
Over 8 years using the app
April 8, 2026

könnte mehr Einstellungen geben, was die Formatierung betrifft

PaulSalt
Germany
5 days using the app
April 14, 2026

This app caused a serious issue for our store by deleting multiple collections and menu items which hurt our sales. We had no indication from its listed permissions that it should have been able to do this.

Shopify said Orderly would follow up, but their response was very weak and did not properly address the issue. I would strongly recommend not installing this app, especially given that other businesses appear to have been affected as well.

lesavon.ch
Switzerland
Over 8 years using the app
April 2, 2026

I had an issue and someone was able to chat with me about it to solve it straight away! So glad to have found an app that allows me to really edit my confirmation email this easily. Thanks!

Glow&Co Lampshades NZ
New Zealand
27 days using the app
March 31, 2026

Sank my sales overnight by deleting my top collections.

TasteeTreasures
United States
Over 7 years using the app
April 1, 2026

Deleted Most of my collections and has caused me a lot of pain.

Apollo Satellite | Global Satellite Phone Solutions
United States
Over 7 years using the app
March 31, 2026

Destroyed my store, Lost 2 day worth of income, Still trying to rebuild

Skin Care By Suzie
United States
Over 4 years using the app
April 1, 2026

AVOID AT ALL COSTS!!! This app which we weren't even using anymore has wiped out every single one of our smart collections, the SEO damage from this could be shocking, they should be removed from the app store for such a breach

AJ VOYAGE
United Kingdom
Almost 10 years using the app
April 1, 2026

The reviews are sad and true.

This app deleted years of work and cost us an unknown amount of revenue, time and potential issues which make take months to completely restore - if ever.

Never let an app put you in this position.

BigTopShirtShop.com
United States
Over 7 years using the app
March 30, 2026

Deleted all of the shops collections. Don't trust this reckless vendor

SpicyIce
United States
Over 7 years using the app