Reviews (775)

Overall rating
3.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 14% of ratings are 1 stars
March 31, 2026

deleted our colections out of the blue cost us 2-3 days of sales at minimum

Ron Tomson
United States
Over 8 years using the app
March 31, 2026

This app DELETED MOST OF MY PRODUCTS AND COLLECTIONS on my website. I'm missing out on thousands of dollars in orders. DO NOT DOWNLOAD.

Kind Design
United States
Almost 10 years using the app
March 30, 2026

this app mess up our store and delete all our collection.

bobi Los Angeles
United States
About 8 years using the app
March 29, 2026

Deleted our entire collection list! Currently hashing through a nightmare.

PALIROOTS
United States
Over 8 years using the app
March 30, 2026

This app deleted collections on our stores. Unacceptable without any backup or recovery.

Vuarnet
United States
Over 8 years using the app
March 30, 2026

This app deleted most of store collection automatically and SUPPORT DOES NOT EVEN RESPOND - WOW !

Saraf Furniture
India
Almost 10 years using the app
March 30, 2026

Yep, deleted a bunch of collections AND menus from our store. Massive disaster!!! Avoid this one like the plague....

Beltman
United States
Over 9 years using the app
March 29, 2026

deleted all our collections. There is a bug in this app

SUBOO AU
Australia
Over 8 years using the app
March 29, 2026

this app just deleted all my collections without any notice. just like that.
be aware of the permissions you allow them to have.

HOUSE OF SHINE
Israel
Over 7 years using the app
April 2, 2026

I had an extremely frustrating and damaging experience with the Ordely Email app for Shopify.

After installing and using the app, it unexpectedly deleted all the categories from my store. This wasn’t a minor inconvenience, it completely disrupted my site structure, affected navigation, and created a terrible experience for my customers. Rebuilding everything took hours of work and unnecessary stress.

I strongly advise anyone considering this app to think twice. No tool should have the ability to cause this level of damage without proper protections in place.

Koji Cards
Brazil
Almost 8 years using the app