Reviews (777)

Overall rating
3.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 14% of ratings are 1 stars
September 28, 2020

Brilliant app! It turned my boring generic shopify confirmation emails into a slick professional look that suited our web theme. I had a set up question and the team got back to me straight away- I'm far from tech savy but found the instructions easy to follow. I also loved that it was a 1 off payment not an ongoing cost. Well done orderly emails! Highly recommend.

Flair flowers & design
Australia
5 days using the app
January 6, 2023

I have had this app for a couple of years. I use a few of their apps. Making changes is very difficult. I have sent one message via Shopify and one email directly to them with no response. Other reviews say "No coding", that's wrong. Trying to make adjustments now, and it's very difficult. I will star looking for other options for all of their apps unfortunately.

The Earphone Guy
United States
About 4 years using the app
FORSBERG+two ApS replied January 7, 2023

Hi, The Earphone Guy,
That's strange. We haven't found any previous messages from you. So please send us an email at hello@orderlyemails.com. We would love to help you out.

There is no coding necessary. We would love to hear what customization you are trying to make or if something could be improved in our designs.
Kind Regards,
Sarah / FORSBERG+two

May 7, 2016

We had some pretty good custom transactional emails previously, however, OrderlyEmails just makes everything easier, faster and we can easily apply our chosen Google fonts - woop! We've had a small cosmetic issue but Bjorn has been really helpful in ironing it out. This is a high-standard app and worth the investment if you care about clarity, design and customer experience.

Kustom Haus
Australia
About 2 months using the app
March 29, 2022

I have been using this app for more than a year now and I can guarantee it is all you need to have customized, professional looking order emails. I come back to it regularly whenever we need to change something in our order information.
Costumer Support is really helpful ( and I mean endless, let's keep trying until you get it right, kind of patience).
I 100% recommend this app!

Vanessa Boulton
United States
About 1 year using the app
FORSBERG+two ApS replied March 30, 2022

THANK YOU! What a fantastic review 🤩

Happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day!

Kind Regards,
Sarah / FORSBERG+two

July 31, 2019

Every Shopify store should get this app! It's a great investment in your brand. It's very easy to use, easy to customize and install the various email templates. And then you have a whole array of professional-looking emails which are a huge step up from the basic Shopify email notifications. Plus, if you need help or have a question, they are fast and friendly. Don't hesitate!

HUM
Canada
3 months using the app
June 23, 2016

Thanks! Only just installed on http://tugboatbrews.co.uk/ , not even had a chance to purchase but of course I will.
Fantastic app, started by reading a page then uploaded what it thought I'd like and now I can customize to my hearts content. Easy, very, very good designs, far better than I hoped.
It's really good when an app exceeds expectations and I would recommend this to everyone.

Cornish Tea Coffee
United Kingdom
About 1 hour using the app
September 8, 2018

This app is for store owners who want to elevate their brand by having well designed, highly professional looking, branded templates to match their store. The templates are beautiful, easy to modify and simple to install.

There are no additional monthly fees and their customer service is outstanding. I like their products and will continue to use them to amp up my brand. Job well-done OrderlyEmails!

Al Shams Exceptional Islamic Apparel
United States
7 days using the app
April 25, 2020

This is a more than great app! I am very happy that I found it. Fair price for all we get! It's very very easy to set up. The Magic Designer feature imports all styles used on the website (logo, fonts, colors, etc.) so we don't need to waste time setting this up.
I wonder if the developer will also sell templates for the new Shopify Marketing emails - that would be awesome!
Thanks for your great job! :)

Cuddle Decor, LLC
United States
About 7 hours using the app
June 1, 2017

This app is fundamental for our Store.

The Shopify email template is basic and very ugly.
If you want to have a good image and branding for your store, your invoices should be beautiful and easy for the customer for understanding.

This is exactly what OrderlyEmails do to our Store.
Very Happy and hope to see more work from this developer.!

Thank you.

Beyondtech Sales Team.
https://beyondtech.us

Beyondtech Store
United States
6 months using the app
Edited January 8, 2021

Finally! Email templates that check all the boxes where others fall short. Our emails look consistent with our site design and display all the information we need them to, and the invoices we send our customers finally look professional and match our other emails. We hit a few minor snags while editing our templates but the support team was always lightning fast to respond and are super helpful. Well worth the price!

Retrogression
United States
23 days using the app