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We have been using OrderlyEmails for about 7 years now. The templates are beautiful and are easy to install and work with. We've never had an issue. This week, we had a question about a Shopify update that could affect some of the templates and the response from their customer service was fast and incredibly thorough. After their help, I was able to address the issue immediately. I can't recommend this developer enough.
Happy to hear our support was able to answer your question. You're welcome any time 😊 Thank you for your 5-star review and for using OrderlyEmails for so long 🤩
Kind Regards,
Sarah / FORSBERG+two
This app is amazing! The templates are very easy to use. I wanted to include a PDF of the invoice for my drop shippers and when I went to customize, they are already thought of that need. It was simple to just add it and it was done!
I would highly recommend using this to customize your emails. The service and support are also amazing. I had a question and it was answered in a timely manner and they went above and beyond to help me.
Great app. I like the one time charge and the ease of installation. The developer is very attentive which is impressive. You can customize and professionalize all of the notifications in an intuitive way. A couple of small details (eg. reason for a refund) will not be sent to a customer but I believe that this is not an issue of the developer but another Shopify shortcoming. Otherwise, this is a beautiful, wonderful app with great support. Well done!
What an excellent app to give our customer service emails a professional edge. It was a cinch to install, come packed with incredible features and not a single line of code was required to get it up and running. The in-app support message service was a nice touch - I got a complimentary modification to the app within 24 hrs which saved me a heap of time. You'd be crazy not to download this app. It's the best money you'll ever spend. Thanks again, guys.
We've been using their templates + our own liquid modifications for a long time. Recently, we had an issue with an update causing links to break on old emails. This was potentially a very serious issue but OrderlyEmails support was understanding, flexible and quick to implement a permanent fix for the problem. Issues and bugs arise in any system and so when they do, the real test of a developer is how they handle it. Thank you to the FORSBERG+two ApS team for their great support.
Very glad to hear our team was able to help you out with the issue. I'll definitely pass on your kind words, and thanks for taking the time to leave a review :)
Kind regards,
Sarah / FORSBERG+two
Love this app! Notification templates to choose from are varied and far far superior to the default shopify email notifications. I love how you can edit/personalise each section on one email notification and then it's replicated across all the rest so saves a lot of time. Also love how easy it is to add/remove different sections and can match the style exactly to our website. The small one off payment is excellent value for money and would highly recommend this app to other ecom stores.
Thank you for the great review! We’re so happy you loved your experience.
Kind regards,
Sarah / FORSBERG+two
This app has proved essential to the look and feel of my online business. I was able to customize all my email notifications to the customer with my logo, colours etc - matched to the look and feel of my site. I could include information on shipping notifications that was not included in the shopify settings. It makes my customer emails look professional and informative. It is definitely worth the one off fee charged to customize all your documents. Support is wonderful. Would highly recommend.
This is such a good app. It basically takes all the emails Shopify generates, for whatever reason, and provides templates for each of them. They all have the same look and feel - they're linked, so if you change something within the app, all the templates change (a colour or font, whatever) - and all are indivdually editable so you really have no excuse to have Beautiful Branded Consistent Store emails. Great user experience. If you care about the way your store is presented to customers in emails - you need this app.
FINALLY! An app that is easy to use, has beautiful templates, supports more than just the basic-est of basic fonts, supports & provides the code for all of Shopify's email templates, doesn't try to use its own system to send emails, has instructions written in readable English, AND doesn't break the bank. I've tried about 6 different apps before I found OrderlyEmails and all of them had their shortcomings. Now I'm able to have beautiful emails that match my shop's aesthetic. I would highly recommend this app to any store owner, but especially those who have been frustrated at the lack of good looking email templates.
Wow, thank so much for the lovely review.. and wonderful to hear you loved it :)
Kind regards,
Bjorn
Founder - OrderlyEmails by FORSBERG+two
Yet another 5 star app from FORSBERG+two. I wanted to design a suite of emails for our customers, with consistent branding and the option to design every little bit, down to the colours, fonts and the layout. I pretty much just wanted something the same as the Mailchimp editor, but for store notifications. Once again these guys have come up with the perfect app. Only took me a couple of hours to design and finalise all the emails and now I can be sure that when our customers receive a notification, it's visually in keeping with everything else they receive from us. Design excellent looking emails without having to hire a coder. I'd give it more stars if I could!