Essent Loyalty Program Rewards

Essent Loyalty Program Rewards

Reviews (493)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is very easy to set up, with a clean interface and clear documentation. It’s praised for driving repeat purchases through flexible points, VIP tiers, referrals, memberships, and subscription-style perks, all highly customizable and brandable. POS and multi-language support are highlighted as game changers. Pricing is seen as affordable versus competitors, and merchants consistently describe support as fast, professional, and very helpful.

October 22, 2025

Amazing app and amazing support team. They are great, very helpful and knowledgeable. I don’t think I’ll be looking elsewhere for a loyalty app this has everything I need and super simple to setup however if you do have any problems just reach out to support and they’ll help you fix it.

Curious Cow Cove
United Kingdom
29 days using the app
October 22, 2025

Really good app!! Lets you reward your frequent customers with discounts and custom prizes!! Dev team has been very helpful and quick on helping me out! If you're looking for loyalty programs, offer customers monthly subscriptions or perhaps give a discount after spending certain amount on an order for the next purchase then this will be the perfect app for you!

2MD Komerc
Serbia
8 months using the app
October 9, 2025

For the given moment everything is running smoothly. As expected there a a bit of things that can be changed, but for a free loyalty rewards app it works really good, all the information is very clear and it's pretty straight forward. Like this app a lot and I'm happy to see what the future might bring :).

Para Paquetes
Mexico
2 days using the app
Edited March 24, 2026

Wow! The Essentials Loyalty Program is exactly what I’ve been looking for all these years. It’s incredibly easy to use, and I can update all the details I need, no programming skills required. The user interface is very intuitive and beginner friendly.

What truly stands out is their amazing support team. They’re always ready to guide me whenever I get stuck. I genuinely love this app. Highly recommended app!

Fulminare Jewellery
Thailand
7 months using the app
September 15, 2025

Our customers love the rewards! We love how easy it is to navigate and customize everything! It's nicely set up for everyone to interact and change to your liking. We will keep using forever!

Chitown Trendz
United States
5 days using the app
September 13, 2025

We have evaluated many Loyalty apps, but when we learned that Essential had launched its Loyalty app, we immediately installed it because it had all the features we were looking for. We had previously used one of the Essential apps, so we were confident about the customer service and the robustness of the app. It proved to be right, offering seamless integration, allowing us to launch our loyalty program in just two days thanks to support from Sebastian. We were told that multi currency and analytics features are still under development, we are sure they will be completed in the next release. Highly recommended for e-commerce stores like ours.

Luxiface.com
Singapore
8 days using the app
September 9, 2025

Absolutely devastated! I spend days working on my rewards program with customising it to my store. They have issues in the app where any changes you make with adding custom images and removing/adding sections don't update on the store. I contacted support and they advised that you have delete and readd the block for it to update. The support person had access to my store and when I got back from dinner they had deleted all my days' work of customising my page and I don't remember everything I did as it isn't an easy app to navigate. They didn't create a copy of the store so I have lost everything and have to redo it all again. Gutted!

Loki & Me
Australia
22 days using the app
Essential Apps replied September 19, 2025

Thank you for your feedback, and sorry for your experience. We understand how frustrating this has been. Our team has fixed the issue, and the app should now work correctly. We’ve reached out via email a few times but have not heard back - please respond to let us know if everything is working well or if you need further help. We’re here to support you!

Zydrunas

August 26, 2025

Currently I have been looking for a Loyalty and Rewards Program for our online shop. This app is excellent! 100% Recommended. The admin app panel are easy to navigate and is fully customizable to include you can add you own custom icons. Don't waste your time looking else where like I did. This is the best app for loyalty and rewards Program available.

Scent Focus
United States
About 23 hours using the app
August 21, 2025

We’ve had an excellent experience with Essential Loyalty. The platform is easy to set up, very intuitive for both our team and our customers, and the features are exactly what we needed to run a professional loyalty and VIP program. The ability to customize tiers, rewards, and promotions has given us great flexibility. Their customer support is also outstanding – responsive, helpful, and quick to resolve any questions. Highly recommend to any business looking for a reliable and effective loyalty solution!

Craft Republic Liquor
Australia
About 20 hours using the app
Edited October 22, 2025

So far the app is excellent. We have been using it for a bit and the clients love it. Great app for rewards!!!

One thoing I will mention though as this is a new app and growing. Having options to see all the clients in specific tiers would be awesome. Right now we do by calculating the points but a click button would be nice.

Looking forward to the updates on this app! Super excited

Kawaii Stop
United States
2 months using the app