Matrixify: Data Export Import

Why does Matrixify require that every user give ITissible, Matrixify's Latvia-based parent company, their personal data including shop owner name, email address, phone number, address?

Why is that data necessary for what this app does? Answer: It isn't needed.

So why is Shopify condoning ITissible's requirement that Shopify paying subscribers give all their personal data to this private company in Latvia? What are they doing with the personal data?

UPDATE A FEW HOURS AFTER I POSTED INITIAL REVIEW ABOVE: Someone from Matrixify called and left a voicemail seeking to "resolve the issue and explain how that owner detail, permission thing works" in Shopify. The person says they sent an email and have not heard back yet. That would be just hours ago, and there is no email not even in spam folder. I see their comment below this also.

They're blaming it all on Shopify.

They're complaining that I didn't open a ticket with them about this.

This is crazy.

Matrixify has already wasted a lot of my time, as have the AI assistants that all pointed me here.

I'm not going to file support tickets with a company because their data privacy policy is shocking from the limited info they provide at install - just state in clear simple language VERY clearly and publicly what your data policies are. That's it.

I'm not going to get half a PhD in this topic, nor in coder-speak (?what is a "scope string"? Why do I have to learn their jobs just to learn what their data privacy policy is?)... not on my time and dime.

And no, I'm not going to call them in Latvia.

As for their 'explanation' here, Shopify already has the shop owner name, address, phone number, email address, etc - why would user have to agree again to give it to them? That isn't what's happening.

Clearly Matrixify has my personal data, that's how they called me on my phone and how they would have emailed me.

Just wow.

Funciona muy bien y es de gran ayuda cuando tu catalogo es muy grande sobre todo.

App werkt prima voor een migratie, wij zijn met heel weinig problemen gemigreerd van woocommerce naar shopify. Duidelijke app

Just followed instructions.

Can not recommend this app. Tried to import products and variant products with a supplier file. Contacted several times support. There is only support via e-mail or through a chatbot called Maibo that doesn't help. Buy licence for nothing.

I've used Matrixify multiple times as a developer during extensive migrations from Shopify to Shopify and other platforms to Shopify and it's a great help.

My Workflow for migrating from other platforms:

I use GitHub Copilot in Agent mode with Claude 3.7 to iterate through the source platform export format in node.js and map to Matrixify using their demo import sheets for orders, products, customers, etc.

Then I keep iterating, uploading the new Maxtrixify-compatible CSV to a dry run. Then download any result with errors so that Copilot can iterate and fix those errors, and so on.

If I could give this app 10+ stars I would! There are other apps which aid in a migration, which is what I used this for, but the other apps aren't very mature in terms of being able to capture ALL the data. The other problem is that the data has to sit somewhere while being migrated (on other apps). If you just export (on the old store) to all the defaults and import (to the new store) using this app on both stores, you'll see it does an INCREDIBLE job! I was extremely impressed.. you can export metafields and weird data chunks that you wouldn't think you needed - but you do - when migrating. A must-have App for that activity. It's also useful as a backup too - I see other backup systems out there, but this one would work great to keep a copy of your data locally should something bump into your store.

Works well, unfortunately it doesn't export line (custom) properties from shopify bundles. This makes it useless for my purposes.

Life saving app, allows us to import large amounts of stock relatively painlessly once spreadsheet configs are set up and working.
Metafields management is a big thing for us which Shopify's native import really cannot handle. We also use it every day to run picksheets too. Its really good, and most importantly support is really top notch.

A big thank you to Maris, Renars, Andris and team at Matrixify who are always attentive and very helpful using this app. The Matrixify app is versatile and helps Our Agency Owl and Monk migrate our Clients eCommerce data accurately and fast to Shopify from WooCommerce.
We look forward to Collaborating again soon.

- Cheers, Chana, eCommerce Specialist at Owl and Monk.