Reviews (182)

Overall rating
4.4
Counts per rating level
  • 82% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a smooth, reliable shipping and returns solution that scales to high order volumes and replaces tools like Unicommerce. It automates labels, invoices, courier assignment, tracking, NDR, returns, COD reconciliation, and Shopify status updates, cutting manual work and RTOs. Many highlight branded tracking pages, WhatsApp/SMS/email notifications, and logistics insights, and consistently praise fast, proactive support via WhatsApp.

May 1, 2021

A lot of limitation for international shippers invoices cant be printed, returns are not available for international shippers, integrating with our couriers didn't happen as promised.

missodd.com
United Arab Emirates
12 days using the app
Shipway replied May 7, 2021

We are sorry for the inconvenience caused to you.
Our team is working on your concern that you have raised for us.
We will update you once, it's completed.
Thanks,
Team Ezyslips

Edited July 10, 2020

The App charges for all the orders irrespective you generate shipment label or not... In logical case, the charges should be based on the labels created.
Let me give you an example: I have an order which requires hand delivery and I don't need to generate labels. Moreover, there is nowhere mentioned on the App store that the charges are for orders synced not for labels.

Apart from this hidden charging information, the features are good.

Limpkin
India
23 days using the app
Shipway replied July 10, 2020

Thanks for your feedback, we will consider this and let you know.

March 6, 2026

all over good

Shrishti Jewels
India
About 1 year using the app
March 5, 2026

smooth to operate

Upurfit
India
12 months using the app
March 5, 2026

Great app for shipping.
The UI is simple and overall experience is good.

Highly Recommended.

WishLuck
India
Over 1 year using the app
February 20, 2026

Very Bad service , No resolution , No reply - They have loss to the company.

Wellness Grain
India
2 months using the app
February 11, 2026

complete waste of time

CARRYALLCO
India
12 months using the app
May 26, 2025

It's been more than 6 months we are using Shipway. I won't say it's seamless, but the customer support is truly commendable. I would especially like to highlight the name of our KAM, Harsh — he's always available when it's urgent, even beyond working hours.
His responsiveness and problem-solving attitude have made a significant difference to our operations.
Having a dependable POC like him really builds trust in the service.

Domin8
India
5 months using the app
April 4, 2024

After using Shipway service for more than 6 months, we can definitely say this is one of the best logistic company in India. 5 out 5 stars.

Warsan
India
4 months using the app
July 19, 2023

The staff are very professional and they helped me move all my items without any damages.I have been working with (company) 3+ years now. They are really wonderful. Great service & rates.

byPureNaturals
India
6 months using the app