Reviews (182)

Overall rating
4.4
Counts per rating level
  • 82% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a smooth, reliable shipping and returns solution that scales to high order volumes and replaces tools like Unicommerce. It automates labels, invoices, courier assignment, tracking, NDR, returns, COD reconciliation, and Shopify status updates, cutting manual work and RTOs. Many highlight branded tracking pages, WhatsApp/SMS/email notifications, and logistics insights, and consistently praise fast, proactive support via WhatsApp.

May 21, 2026

shipway panel is very easy to use and KAM support is exceptional

Cosmos Layers
India
12 months using the app
May 21, 2026

Consistent service that supports our daily operations well & good logistics partner for regular business needs.

A Little Extra
India
5 months using the app
May 21, 2026

Shipway is an amazing and very user-friendly platform. The panel is smooth, and the overall experience with Shipway has been excellent. We are working with a dedicated KAM who is always ready to support and resolve queries promptly. Highly recommended for all brand sellers.

Be Clinical
India
About 1 year using the app
May 20, 2026

Good Customer Support And pickup service . Sometimes delivery issue but gets fixed

Daddy Official
India
9 months using the app
May 19, 2026

Shipway app is easy to use and our KAM Zeeshan is very helpful

IIRAYA JEWELS
India
4 months using the app
May 18, 2026

Hi the app is very easy to work with and the KAM is also very good in terms of handling your queries and problems and fixes them ASAP ,Highly recommend them for your shipping needs,

nam nam
India
About 1 year using the app
June 11, 2026

Very good company. Must Try.

Mikanix
India
4 months using the app
March 23, 2026

Scam Alert ! I am writing this to warn every Shopify seller to stay far away from this service. They are engaging in a complete bait-and-switch scam; they initially promised that I would be charged on a "per label" basis, but instead, they have been illegally deducting funds for every single order received on my Shopify store—regardless of whether I used their service to ship it or not! For example, I had 100 orders and only used them for 20 shipping labels, yet they charged me for all 100. This is an unethical and fraudulent practice designed to drain your bank account. To make matters worse, their support team is refusing to acknowledge this daylight robbery, offering a pathetic 4k refund while keeping the vast majority of my hard-earned money. It would literally be cheaper and more honest to hire a full-time staff member for 20k a month to handle manual processing than to let these thieves touch your business. Do not be misled by their sales pitch—they are unprofessional, unethical, and a total fraud!

Giftoo
India
About 2 years using the app
March 10, 2026

Shipway has made our shipping process much easier with its seamless Shopify integration. Order processing, tracking, and courier management are all simple to handle from one dashboard. Their support team is also very responsive and helpful whenever needed.

House of Suniyara
India
4 months using the app
March 5, 2026

Very smooth shipping experience. The app is easy to use and tracking updates are accurate. My parcel was delivered on time without any issues. Highly recommended.

ireaders
India
21 days using the app