Reviews (266)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy-to-use, reliable chat and social contact widget that improves customer communication and boosts conversions. They like the simple setup, straightforward customization, and strong free plan with multiple social channels. Popular features include Facebook Messenger integration, offline/leave-message mode, and sending order info to Messenger. Merchants consistently praise fast, friendly support and say it works smoothly long term for small and medium businesses.

March 31, 2022

very good very goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery good

EUTOPING TOUCH SCREEN
China
About 1 hour using the app
Quote Snap replied April 1, 2022

Hi EUTOPING TOUCH SCREEN,

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers.
Feel free to drop us a line via Live Chat channel, we are more than happy to help!
Have a wonderful day!
Kaylee - Omega Team

June 11, 2023

Simple and practical, the customer service response is immediate and patient.
Offline messages on fb and ins are not available for the time being, and we look forward to making progress on this point.
This would give it a higher rating.

Vestar Skateboards
United States
4 months using the app
Quote Snap replied June 12, 2023

Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!

March 29, 2022

easy to use and good customer service. Joyce is really patient to solve all my problems. I believe this APP will grow my sales

Novostella
China
About 6 hours using the app
Quote Snap replied March 29, 2022

Hi Novostella,

Thank you for taking the time to provide a rating and your compliment to Joyce!
Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
If you need our help in any case, we are available here to help you.

Hope your day is as awesome as you!
Kaylee - Omega Team

January 9, 2026

Easy to use and support team is AWESOME

DP FLOWERS BANGKOK
Thailand
7 months using the app
Quote Snap replied January 11, 2026

Awesome to hear this 😄
We’re glad O: Chat Buttons & Contact Form app feels easy to use and that the support team made such a strong impression. Delivering a simple tool with genuinely awesome support is exactly what we aim for.

Thanks for choosing O: Chat Buttons & Contact Form app and sharing the positive vibes 💙

December 19, 2025

Very good!

TapNFC ApS
Denmark
About 1 month using the app
Quote Snap replied December 22, 2025

Thank you so much for your feedback! 😊
We’re glad to hear that O: Chat Buttons & Contact Form app is very good and working well for your store. Your support truly motivates our team to keep improving the app and delivering a smooth experience for merchants.

If you ever need assistance or want to explore more features of O: Chat Buttons & Contact Form app, feel free to reach out anytime — we’re always happy to help! 🚀💙

October 22, 2025

good service

ECOZY
United States
About 4 hours using the app
Quote Snap replied October 22, 2025

Thank you for your feedback! 🌟 We’re so glad to hear you’re happy with our service. If you ever need assistance, don’t hesitate to reach out, we’re always here to help! 😊✨

July 2, 2025

App vận hành tổt

Seyoul Thailand
Thailand
About 1 hour using the app
Quote Snap replied July 4, 2025

Cảm ơn bạn đã review cho app! 😊
Rất vui khi biết WhatsApp Chat, Contact Form app đang vận hành tốt và đáp ứng nhu cầu của bạn. Nếu bạn cần hỗ trợ thêm bất cứ lúc nào, đừng ngần ngại liên hệ với đội ngũ support chúng mình nhé! 💬📞💙

June 17, 2025

Simple, beautiful and easy to use

Aipas Bike LLC
United States
About 2 hours using the app
Quote Snap replied June 18, 2025

Thank you so much for the kind review! 😊 We're thrilled to hear that O: WhatsApp Chat, Contact Form app is living up to your expectations with its simple, beautiful, and easy-to-use design. We truly value your support and feedback as it drives us to continuously improve. If you have any further suggestions or need assistance, we're always here to help. Thanks again for choosing our app! 🚀💙

March 20, 2025

Good
Thanks for the help, so far so good!

lkbird
United States
About 1 hour using the app
Quote Snap replied October 1, 2025

Thank you for your kind words! 😊 We’re glad to hear everything is going well so far. If you need any further assistance, don’t hesitate to reach out—we’re always here to help! 🙌✨

March 18, 2025

very nice.

Minuda AR
China
About 2 hours using the app
Quote Snap replied March 20, 2025

Thank you for your feedback! 😊 We're glad you're enjoying WhatsApp Chat, Contact Form! 🚀 If you ever need any help, feel free to reach out. Happy chatting! 💬🎉