Reviews (265)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy-to-use, reliable chat and social contact widget that improves customer communication and boosts conversions. They like the simple setup, straightforward customization, and strong free plan with multiple social channels. Popular features include Facebook Messenger integration, offline/leave-message mode, and sending order info to Messenger. Merchants consistently praise fast, friendly support and say it works smoothly long term for small and medium businesses.

November 21, 2021

Perfect for me. I Like the App very mich. Its easy to set up and works with facebook! Good Job Guys!

AUTOPRINTS
Germany
About 1 hour using the app
Quote Snap replied November 21, 2021

Hi AUTOPRINTS,

We can’t thank you enough for the kind words about our app. Your review means a lot to us and lets us know we’re on the right track!
Please feel free to reach out if you have any questions.
Thanks again!

Kaylee - Omega Team

September 27, 2019

very good app, highly recommend it, it works easy and without any issues. download it now if you need it

On Demand Barbers
Norway
6 days using the app
April 5, 2022

I really liked the app and the features. highly recommended and would use that on my other stores as well

Di Pacci Coffee Company
Australia
About 1 hour using the app
Quote Snap replied April 5, 2022

Thank you for taking the time to leave us such a fantastic review 🍻 🍻 🍻 We’re happy to hear that you loved doing business with us. 🥰

September 22, 2019

The app is really simple and easy to set up. Can't wait to see how it works. You should give it a try too.

October Bedding
Vietnam
4 minutes using the app
November 5, 2021

4am in the morning, I had an issue. It was tackled and solved within 20 minutes. Excellent customer service!

Athena's by Katie Amero
United States
About 2 hours using the app
Quote Snap replied November 5, 2021

Hi Athena's by Katie Amero,

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team

August 5, 2021

Great support. Great app. Response was so quick and our problem was solved easily by support staff. Thank you.

糀屋三左衛門
Japan
About 9 hours using the app
Quote Snap replied August 5, 2021

Hi 糀屋三左衛門,
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team

October 30, 2020

I just started using this app.. as of now it looks good to operate for live customer chat.. all da best team omega..

TrendOye
India
11 minutes using the app
February 22, 2020

App works well. We find that it helps customers have confidence in choosing our products when they can talk to a real person.

Upfront Cosmetics
Canada
31 minutes using the app
February 21, 2022

funciona muy bien la aplicación. realmente útil para poner en contacto las necesidades de los clientes directamente con las atención a cliente.

MercadoGlam
United States
18 minutes using the app
Quote Snap replied February 22, 2022

Hola MercadoGlam,

Estamos encantados de saber que eligió nuestra aplicación para su tienda!
Es un honor ser parte de su negocio y esperamos que su experiencia aquí lo haya hecho aún más especial.
Le deseamos muchos años más de éxito y esperamos trabajar con usted durante muchos años más.

Todo lo mejor,
Kaylee - Equipo Omega

December 28, 2021

Nice app and GREAT supports provided by Joy. I am actually a guy with endless questions. So do appreciate the kind and patient help provided by Joy!

ALTHEANRAY
China
4 days using the app
Quote Snap replied December 29, 2021

Hi ALTHEANRAY,

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team