Reviews (265)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy-to-use, reliable chat and social contact widget that improves customer communication and boosts conversions. They like the simple setup, straightforward customization, and strong free plan with multiple social channels. Popular features include Facebook Messenger integration, offline/leave-message mode, and sending order info to Messenger. Merchants consistently praise fast, friendly support and say it works smoothly long term for small and medium businesses.

December 28, 2021

Nice app and GREAT supports provided by Joy. I am actually a guy with endless questions. So do appreciate the kind and patient help provided by Joy!

ALTHEANRAY
China
4 days using the app
Quote Snap replied December 29, 2021

Hi ALTHEANRAY,

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team

June 29, 2020

Very simple, does excactly what I want & is easy to use. I would recommend this app! The coolest part is, that you can even change the chat icon logo and color!

Wildlife-Tuning
Germany
7 days using the app
November 20, 2021

Great app! I love the customizability it offers and ease of use. The user interface makes it very simple and it's a very powerful tool that nay website should offer!

HumrahaGifts
United States
5 minutes using the app
Quote Snap replied November 21, 2021

Wow HumrahaGifts! It sounds like you had a great time with our app.

Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.

I'm glad we were able to meet your expectations!\
Please contact us if you need any assistance!

Best,
Kaylee - Omega Team

December 5, 2021

very good very good very good very good very good very good very good very good very good very good very good very good very good very good very good very good very good

Lil Creations
New Zealand
3 minutes using the app
Quote Snap replied December 6, 2021

Hi Lil Creations,

Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

June 1, 2025

Joy thanks a lot! Perfect

Renude
Canada
12 minutes using the app
Quote Snap replied September 3, 2025

Thank you so much for sharing your experience! 😊 We're glad to hear that O: WhatsApp Chat, Contact Form app worked perfectly for you and that Joy was able to assist you well. Your feedback truly motivates us to keep delivering quick and friendly support. If you ever need more help or have new requests, we’re always here for you! 🙌

November 2, 2022

This app works great. Customer service is very prompt and patient. highly recommended. This app works great. Customer service is very prompt and patient. highly recommended.

vanpowers.bike
China
About 2 months using the app
Quote Snap replied November 3, 2022

Thank you for the time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

August 16, 2022

This app met my requirements.
What is more, the support team is very professional, and provided timely service.
I would highly recommed this app for both of the app and support team

LANTENTSUN
China
About 1 hour using the app
Quote Snap replied August 16, 2022

We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone!

April 18, 2022

Good product is worthy of sincere reviews from consumers, if there is something I need to add WhatsApp and chat windows to open other social media features, my other 6 sites use this chat feature, and I will change to an annual plan

LayCol
China
4 days using the app
Quote Snap replied April 19, 2022

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

August 3, 2023

I'm still getting the hang of the app features but everything I ask if I can do is possible and the chat support is great. They have even taken the time to raise issues on my site that aren't specifically linked to Ping Me too.

LevanteShoes
Australia
2 months using the app
Quote Snap replied August 6, 2023

We’re very grateful for customers like you and hope we can stick with you for years to come! In case you have other feedback to us, please don’t hesitate to contact us at any time. 😇😊

December 26, 2024

Great app, works exactly as required. Installation support was first class. Highly recommended.

e-Revolution
Australia
7 days using the app
Quote Snap replied December 30, 2024

Thank you for your wonderful review of the Omega: WhatsApp Chat Form app! 📱✨ We’re thrilled to hear that it works exactly as required and that our installation support was first class! 😊 Your recommendation means the world to us! 💖

Thanks for choosing Omega: WhatsApp Chat Form! 🚀🎉