Reviews (264)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an easy-to-use, reliable chat and social contact widget that improves customer communication and boosts conversions. They like the simple setup, straightforward customization, and strong free plan with multiple social channels. Popular features include Facebook Messenger integration, offline/leave-message mode, and sending order info to Messenger. Merchants consistently praise fast, friendly support and say it works smoothly long term for small and medium businesses.
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Great Customer Service. I had issues setting up the app on Shopify and the CS team was able to help really fast.
Hi BAKES SAIGON,
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Omega Team
Amazing service! The app was unsuitable for my theme and the customer support resolved it in less than an hour!
Hi Starlight Jewellery Singapore,
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team
Very helpful and speedy customer service - I had trouble with installation, but was guided through very quickly
Hi Her Hands,
Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Omega Team
great support! i had some issues but could connect with the support and solve it very quick. appreciate the help
Hello PardonMyKicks!
Thank you so much for giving us such wonderful words.
Our Team here is very delighted to see your comment, especially our support team. We always would like to provide you the best service that you deserve.
Please feel free to contact us if you need our assistance!
All the best,
Kaylee - Omega Team
Very great job. Support is the high level. Thank you My chat is working on web-site very good. Thank you Malak.
Hi Yavorskyy
Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team
Thank you,. very helpful for my website. The customer service was also very helpful to me. I appreciate you all
Hi Pumpkin Doodle Babies
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team
Superb Customer Support, Carlos was able to help me resolve my issue and was very knowledgeable about my request.
We're thrilled to hear that you find our app amazing and easy to use. 🤩 We appreciate you taking the time to leave this lovely review; that encourages us to keep working hard to offer good quality products.❣️ 💕 💞 Feel free to reach out any time if you have any questions or if we can help along the way. 🙌 🙌 🙌
Best wishes,
Carlos
Très pratique sur ma boutique je recommande de mettre un bouton messenger afin de conseiller au mieux vos clients
Salut
Merci d’avoir pris le temps de partager cette note positive! Nous nous assurerons de partager cela avec l’équipe du magasin pour leur faire savoir qu’ils continueront le travail incroyable. N’hésitez pas à nous contacter si vous avez des questions.
Tous les meilleurs!
Kaylee - Équipe Omega
Kaylee - Omega Team
Quick install, Support multi-language, It works well.
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I was able to receive a prompt response to my question and help from the team. They were able to fix the problem .
Hi Country Gal Thrift
Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team
