Reviews (264)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy-to-use, reliable chat and social contact widget that improves customer communication and boosts conversions. They like the simple setup, straightforward customization, and strong free plan with multiple social channels. Popular features include Facebook Messenger integration, offline/leave-message mode, and sending order info to Messenger. Merchants consistently praise fast, friendly support and say it works smoothly long term for small and medium businesses.

June 1, 2022

Thanks so much to Lynn for helping me set up, I really appreciate the help!
Great app for live chat to FB

BellaRosaMexico
Australia
About 1 hour using the app
Quote Snap replied June 1, 2022

Wowowwww you’re a PEACH 🍑 ! Thanks for your amazing review 🤗 Lynn is on cloud nine 🥰 Hope for nothing but your business’s growth 🔥🚀
_Cheers from Lynn_ 🥰

August 28, 2021

Really easy to use, efficient and effective app. Works well with my website, recommend this app very much

Elliott & Carmen
Singapore
3 months using the app
Quote Snap replied August 30, 2021

Hi Elliott & Carmen,

Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!

Omega Team

September 30, 2021

It serves me well, I will be looking forward to more. The customer service is excellent, free offer thanks

vintage soccer jersey
Philippines
About 1 hour using the app
Quote Snap replied October 4, 2021

Hi vintage soccer jersey,

We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Omega Team

August 16, 2022

Estoy comenzando a utilizar esta app. Diego fue muy amable y de gran ayuda. Hasta ahora, muy buen servicio.

Seasonal Soaps
United States
About 5 hours using the app
Quote Snap replied August 17, 2022

¡Estamos muy felices de ver que haya tenido una experiencia de cinco estrellas! ✨ ¡Siempre nos esforzamos por ayudarlo a usted y a su negocio a tener éxito! 🍻
Salud,
Diego

August 4, 2020

very useful. and the most important is that the customer service is great.
Thank you very much for this APP.

SunLu 3D
Hong Kong SAR
7 months using the app
Edited April 22, 2022

Malak was very helpful with my enquiries, thank you for fixing the issue for us. very responsive and helpful

MY NATURI
Malaysia
2 months using the app
Quote Snap replied April 4, 2022

Hi MY NATURI,

Thank you for your review! I’m so glad to hear that you are happy with our app.
We’re always looking for ways to improve the experience of our app, but it’s great to know that we are on the right track.

Let me know if there is anything else we can do to make your experience even better.
All the best,
Kaylee - Omega Team

September 7, 2019

Fantastic App, Work perfectly, easy to use. I tried many and now we are using Facebook messenger - Live Chat.

Ginius | Gin Artisanal
Canada
24 days using the app
August 4, 2021

Great, fast and helpful support! You solved my problem in a few hours and got specific help from you. Thanks!

neoplantorg
Hungary
Over 1 year using the app
Quote Snap replied August 4, 2021

Hi Neoplantorg,
We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help.
Omega Team

May 5, 2022

Joyce was very helpful in fixing an issue to use the chat bubble feature. Everything works fine. Thanks a lot!

FINGER LIMES MELBOURNE
Australia
About 2 months using the app
Quote Snap replied May 5, 2022

Yeyew!!!! Thanks, heaps for the feedback!
Time to connect with your customer browsing your store. 🤟 🤘 🤙

March 4, 2022

Diego from the Help Center was really helpful and responsive to my questions :) Very happy with this chat app.

The Posture Pal
New Zealand
27 minutes using the app
Quote Snap replied March 6, 2022

Hi The Posture Pal,

Thank you for taking the time to provide a rating and your compliment to Diego!
Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
If you need our help in any case, we are available here to help you.

Hope your day is as awesome as you!
Kaylee - Omega Team