Reviews (264)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an easy-to-use, reliable chat and social contact widget that improves customer communication and boosts conversions. They like the simple setup, straightforward customization, and strong free plan with multiple social channels. Popular features include Facebook Messenger integration, offline/leave-message mode, and sending order info to Messenger. Merchants consistently praise fast, friendly support and say it works smoothly long term for small and medium businesses.
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Super quick help from Diego about customization of the chat widget and adding instagram as a chat option! Thank you!
Hello La Nadia Jewels!
I so appreciate you taking the time to share your experience with our app and we are thrilled to hear that you are satisfied with our app and our support team. We will not be able to stand in this market for this long without customers like you.
If you have any questions or need assistance from us, we're more than happy to support you!
Kaylee - Omega Team
The application is good and help my customer to reach me out easily and the chat support is really nice and helpful
Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!
This app works really great for our online store. The best live chat plugin for eCommerce stores. Highly recommended!
Hi PartsPro.PH!
Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!
Omega Team
Great app to communicate with customers. It helps us increase our ROI and get more orders. More important, it's FREE:D
I've tested a few apps this is definitely one of the simplest, also great customer service. Will continue to use thanks!
Tracy is super helpful, responsive, and patient in helping us customizing our initial setup! Top-notch customer service!
Thank you so much for your sharing 👏👏👏! Our team, especially Tracy, will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users 💚💛🧡
We are glad to be able to chat with our customers live with this app. Also, really helpful Omega customers support team.
Wonderful customer service provided by Malak and Joy. Amazing team and app. I would 100% recommend that others use this.
Woww! That’s so great to hear your feedback. I made sure that Malak & Joy got the recognition they deserved. They were very happy to read your review.
Hope to see you again! 🥰
So far so good. The support responds quite fast. It's affordable too. Let's see how it goes. Will give full review later
Thanks a million for your positive feedback 💙💚💛🧡.Glad to hear you've found our app helpful to work with your business. That is our goal. Let’s rock together 🔥🚀
The chat bobble disappeared from our web page. But Joy helped me to sort it out very quickly. Nice app and thank you Joy.
Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Cheers from Joy!
