Omega Facebook Pixel, Meta Ads

Omega Facebook Pixel, Meta Ads

Reviews (990)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app delivers accurate Meta tracking and better ROAS, with purchase data closely matching Shopify and Ads Manager and high Event Match Quality. They find it fixes common pixel issues, supports multi‑store use, and centralizes pixels, CAPI, and feeds. Setup is quick and no‑code, and performance is stable long term. Support is frequently praised as fast, hands‑on, and great value for the price.

Edited January 20, 2025

Before install this app please read it !!! This application did not meet my expectations. I don't bother you with details because everybody have different needs. But the problem is when you delete this app you will face ''additional details'' section in your orders. This app mark orders with some kind of UTM parameters and you cannot fix these corrupted ''additional details'' section. Even the App developers cannot fix it. So do not install this app!!! This app broke my Shopify.

Edit: They responded that they wanted to help me (or they try to appear helpful). However, the app developers tried to fix it for more than 1 week. And they couldn't fix it.

CommanderNutrition
Türkiye
12 days using the app
Omega replied January 19, 2025

Hi!

Thank you for sharing your experience with our app. We're sorry to hear that it did not meet your expectations. We genuinely strive to provide a seamless experience for all our users and regret any inconvenience caused.

The issue you mentioned regarding the "additional details" section is uncommon, and we deeply apologize if it caused any disruption. Our support team is always here to guide you through fixing this manually or addressing any lingering concerns.

We would love the opportunity to assist you further and make this right. Please feel free to contact us at support@omegatheme.com or our 24/7 live chat channel. Your feedback is invaluable in helping us improve, and we truly appreciate your understanding.

November 24, 2024

I switched from a popular, low-cost feed app that I wasn’t satisfied with. Its outdated interface, unhelpful support, and hard-to-navigate documentation left a lot to be desired. Switching to this app has been a completely different experience.

While it’s a bit pricier, it’s nothing compared to a dedicated ad account budget. The interface is modern and intuitive, and customer support is outstanding. Noel helped me set everything up, ensuring no duplicate pixel events and proper configuration.

This level of support is exactly what I needed. While we’ll need more time to assess the data accuracy, I’m feeling very positive about it.

Gravgear
United States
About 2 hours using the app
Omega replied November 26, 2024

Thank you so much for your insightful review! 😊 We’re sorry to hear about your experience with the previous app, but thrilled that our modern and intuitive interface made the switch worthwhile.We understand the importance of accurate data and are here to support you every step of the way. 📊 Your positive outlook means a lot to us, and we’re excited to continue assisting you on your journey! 🚀 If you need anything else, don’t hesitate to reach out. 🙌❤️

October 11, 2024

We have been using this app for over a year now, the tracking is solid and the support is diligent and helps us with any questions we might have.

Oreylo
Hong Kong SAR
Over 1 year using the app
Omega replied October 15, 2024

Thank you for your feedback! 🎉😊 We're thrilled to hear that you've enjoyed solid tracking and diligent support over the past year. If you have any more questions, feel free to reach out! 💬👍

August 12, 2024

I’ve been using the Omega Facebook Pixel Ad Report app on my Shopify store, and it’s been great! It’s super easy to install, and I love that it supports multiple pixels, so I get better tracking for my ads. The reports are clear and helpful, making it easier to see how my ads are doing. Definitely a good tool if you’re running Facebook ads and want to make sure you’re getting the most out of them.

Solara
United States
8 days using the app
Omega replied August 16, 2024

🚀 We're thrilled to hear that the Omega Facebook Pixel Ad Report app has been great for your Shopify store! 🌟 It's wonderful to know that the easy installation and multiple pixel support are helping you get better tracking for your ads.

We’re also glad that the clear and helpful reports are making it easier to monitor your ad performance. Thanks for the recommendation! If you need any more assistance, we’re always here to help. 😊

July 11, 2024

Needed support with an overreporting of the Meta events. Fixed the issue within several hours. Chat support was instant and another person of the team investigated the issue and reported back in less than 12 hours. Fantastic service!

KHAIZEN
Netherlands
About 1 year using the app
Omega replied July 17, 2024

Thank you for your feedback on the Omega Facebook Pixel Ad Report app! 🌟 We're glad to hear that our team was able to fix the overreporting of Meta events within several hours. It's great to know that you experienced instant chat support and received a detailed investigation report in less than 12 hours. We're delighted you found our service fantastic! If there's anything else you'd like to share or if you have more feedback, please feel free to let us know. We're here to assist you further! 😊📊

July 5, 2024

Easy to set up and analytics appear to be much more accurate and reliable than both shopify and facebook. Excellent customer support with all queries since installing the app.

Poptart Posters
United Kingdom
3 days using the app
Omega replied July 12, 2024

Thank you for your feedback on the Omega Facebook Pixel Ad Report app! 🌟 We're thrilled to hear that you found it easy to set up and that the analytics are more accurate and reliable compared to Shopify and Facebook. It's great to know that our customer support has been excellent in addressing your queries since installing the app. If there's anything else you'd like to share or if you have more feedback, please feel free to let us know. We're here to ensure you have a great experience! 😊🔍

February 5, 2024

We've been using the app for about a week now and we can already see the positive impact to our Facebook campaigns. I've reached out to support multiple times with a few questions. They are responsive and super helpful. Shout out to Niel for his on the spot assistance that resolved an issue today.

The Useless Pancreas
United States
6 days using the app
Omega replied February 8, 2024

🌟 Wow, that's fantastic to hear! We're thrilled that our app has made a positive impact on your Facebook campaigns in just a week. It's great to know that our support team, especially Niel, provided responsive and helpful assistance to address your questions and resolve any issues. If you ever have more questions or need further support, feel free to reach out. Your success is our priority! 🚀😊

December 12, 2023

Omega is an app we've used for several years and it has always done a good job of tracking data for FB. We appreciate Rosie's technical support, which is timely and efficient. Helped us improve the data tracking code for cart and checkout. Highly looking forward to the results of the improvements.

Hanna Nikole
Hong Kong SAR
8 months using the app
Omega replied December 13, 2023

Thank you for being a loyal Omega user! We're thrilled to hear that Omega has been effective in tracking Facebook Ad data over the years. We appreciate your positive feedback on Rosie's timely and efficient technical support, helping enhance your data tracking code for cart and checkout. We share your excitement about the upcoming improvements and look forward to continuing to provide value. Thanks for choosing Omega!

October 18, 2023

This app is really powerful, which can help us track FB advertising data more accurately. And it is very easy to use. We can customize events and clearly see which order comes from which ad group. Most importantly, the customer support is great, especially Tracy, she is really professional, patient and helped us a lot.

Unik Portrait
China
6 months using the app
Omega replied October 20, 2023

Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day! 🦉🦉🧡

October 16, 2023

strongly recommend!!! Since the iOS 14 update, I have been using this plug-in to install Facebook Pixel, which is more accurate than Shopify's own. It is highly recommended for everyone to use it. As you know, if the tracking data is inaccurate, Facebook ads will run poorly.

TideWe
United States
About 2 years using the app
Omega replied October 17, 2023

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review 🥰🥰🥰