Reviews (196)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is extremely easy and fast to set up, delivering highly trusted “how did you hear about us?” and first‑touch attribution data. They use it to optimize marketing mix, budgets, CRO, and product strategy, plus NPS, product feedback, and charity flows. High completion rates, strong dashboards, flexible styling, and powerful integrations stand out. Support is described as elite, strategic, and very responsive.

March 4, 2022

This app is very easy to configure, it blends seamlessly with the style of our website. It's also easy to dive into the data and get great information on how to improve our reach. The very few times I asked for support, they were quick and very helpful!
I recommend it!

The Organic Wine Store
United States
About 1 year using the app
May 28, 2021

I waited until the iOS update to use Enquire, and now I regret I didn't sign up sooner. I am a big fan after 1 month on the product. Enquire is confirming the concerns I had, and with this data, we are looking to new tactics. Their many integrations makes their solution best-in-class, and their price point is super advantageous to the customer. In our 'other' response field, we are seeing new channels we never were aware of. And we are linking our standard replies with Klaviyo for super powerful emails that are highly personalized. I work with a lot of tech and always look into who is behind the company. The founder Matt is an incredible person, I love caring smart founders. Can't wait to link this to BigQuery and get some next level reporting. High recommendations, definitely add this to your marketing stack. It's 2021, you really need it...

Farmers Juice
United States
29 days using the app
April 10, 2026

Fairing is one of the single best (and easiest) investments any brand can make whether a bootstrapped startup or enterprise level. Easy to launch, integrates with every system, led by an expert team that carries knowledge of several industries, and most importantly - one of the most scalable ways to get customer insights.

SURI
United Kingdom
Over 3 years using the app
February 21, 2024

Thanks for the help with settings and publish. This is giving out company key insight for future improvments in marketing and CRO.

Lanullva
Norway
About 19 hours using the app
April 12, 2024

Easy integration and useful insights! Fairing has been a big help to our team.

Ernesta
United States
8 months using the app
March 11, 2024

Couldn't live without fairing!

Lalo
United States
About 4 years using the app
November 20, 2023

Absolutely amazing

GORUCK
United States
1 day using the app
September 27, 2023

Fantastic support team!

Purple Rose Supply
United States
Over 1 year using the app
Edited June 21, 2025

**Review for Fairing - Revolutionizing Survey Data Collection and Analysis**

In the age of real-time feedback and immediate gratification, "Fairing" has truly set a benchmark with its ingenious approach to survey data collection. This app is a game-changer in every sense of the word, and here's why:

1. **Speed & Scale**: Never before have I seen an app that captures consumer feedback with such finesse and agility. Gone are the days of waiting weeks or even months for comprehensive data. With Fairing, insights are delivered almost instantaneously.

2. **Intuitive Transaction Linking**: The ability to tie feedback directly to transaction data is a masterstroke. It eliminates guesswork and enables businesses to pinpoint exactly where the customer experience can be enhanced.

3. **Streamlined Routing**: This feature is a godsend for anyone who's tired of manual data processing and transferring. Fairing ensures that the feedback reaches the right destination in your tech stack, making it infinitely easier to act upon.

4. **Incredible Efficiency**: The promise of transforming customer journeys in 6 seconds as opposed to 6 months is not just a catchy tagline. Fairing delivers on this, making it indispensable for businesses that prioritize customer-centric growth.

In conclusion, Fairing is not just another app in the market; it's a revolution. For businesses striving to understand and improve their customer's journey, Fairing is the tool to bet on. A must-have for modern enterprises looking to stay ahead of the curve!

KITSCH
United States
Over 2 years using the app
July 28, 2023

LOVE IT! This helped us gain so many valuable insights it's just unbelievable, and the team is so helpful with ANYTHING, nothing but compliments - a MUST for any store.

TANAOR – Nano Jewelry
Israel
Over 1 year using the app