Reviews (139)

Overall rating
4.6
Counts per rating level
  • 94% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is very easy to install and use, even for beginners, with flexible layouts, strong design customization, and support for multiple FAQ pages and categories. They like the clean, professional look, searchable dropdowns, and ability to add links on product and support pages. The free plan and pricing are praised as great value, and support is described as fast, helpful, and proactive with fixes and customizations.

December 9, 2021

Absolutely amazing app with great functionality and a lot of customization. The support team is very fast, professional, and polite. Totally recommend this app

N8
United States
2 days using the app
January 20, 2022

I use this to create FAQs page on my website.It's very cool.The setting are various.When l meet with some problems Duke help me with it.That's very nice of him

Monportlaser
United States
42 minutes using the app
DDSHOP APPS replied January 20, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

February 5, 2022

Fantastic app & fast support. The UI is easy to get around in and the built-in styling and layout options are super nice without needing a ton of tweaking. Thank you!

HouseMade Industrial
United States
1 day using the app
DDSHOP APPS replied February 6, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 17, 2022

When I first installed the app, the FAQ page wouldnt show the questions. I contacted support and they jumped on it straight away and had it fixed in no time. Thank you!

bedbuddies.com.au
Australia
About 17 hours using the app
DDSHOP APPS replied January 17, 2022

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 28, 2022

Finally have a FAQ menu for our website that collapses on click. Very useful! Super easy to set up and can set multiple styles. Can't beat the service and the customer support team.

JUNELILYBEAUTY
United States
3 days using the app
DDSHOP APPS replied January 28, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

August 31, 2021

Super helpful team who were easy to deal with and quick to get on to things. They even designed the page for us based on existing data from another developer which saved a lot of time

WilliamsWarn
New Zealand
5 days using the app
DDSHOP APPS replied August 31, 2021

Thank you for your great review for our FAQ app. It's great to have a customer like you. If you need any further assistance, do not hesitate to contact us

Regards,

Edited March 8, 2026

The application is phenomenal! Very easy to integrate and use, also very much satisfied with the UI. Recommended for all those who want to take integrate FAQ with ease in Shopify store.

SunJack
United States
About 4 years using the app
DDSHOP APPS replied February 8, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 3, 2022

We recently set up our FAQ with this app, and although we encountered a scrolling problem with the accordion style, the support team was quick to help us and fix the problem! Thanks so much.

AVerMedia Technologies Inc.
United States
26 days using the app
DDSHOP APPS replied January 3, 2022

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.

Best regards,

August 11, 2021

Love this app! And amazing customer service.
My FAQ randomly disappeared because they did a update and they immediately got back to me and got my questions back up. Would strongly recommend this app.

ECDcustoms
United States
5 days using the app
DDSHOP APPS replied August 23, 2021

Thank you for using our app and giving us valuable review. If you need any further assistance, do not hesitate to contact us

Regards,

January 28, 2022

this is a very easy to use app and very intuitive app. We love the design. The only problem we have is when the user clicks on the questions, it scrolls in the wrong direction. But the customer service is already helping us.

MOLLY SUH
Germany
4 days using the app
DDSHOP APPS replied January 28, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,