Reviews (139)

Overall rating
4.6
Counts per rating level
  • 94% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is very easy to install and use, even for beginners, with flexible layouts, strong design customization, and support for multiple FAQ pages and categories. They like the clean, professional look, searchable dropdowns, and ability to add links on product and support pages. The free plan and pricing are praised as great value, and support is described as fast, helpful, and proactive with fixes and customizations.

Edited December 12, 2023

The app works great! The service reps answer emails promptly to help you in any way you need. I highly recommend this app.

Best Appliance Skins
United States
Over 1 year using the app
DDSHOP APPS replied April 18, 2022

Hi,

I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,
Brian

February 10, 2022

Great free app for setting up my FAQ page! Had some questions in the beginning. The support was great and they helped a lot.

NicotineToGo.com
United States
About 11 hours using the app
DDSHOP APPS replied February 10, 2022

Hi,

This is Briant from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards
Brian

February 6, 2022

I love the app it make easy and cute FAQ for my shop. I definitely recommend, it’s totally free so it’s a nice add on in your shop

themyloshop
Canada
4 days using the app
DDSHOP APPS replied February 6, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 19, 2022

Great app! Many design options and great customer service. Helped me quick with any issues i had! I would recommend this to anyone

Collecteur Life
Canada
About 1 hour using the app
DDSHOP APPS replied January 19, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

December 16, 2021

this app looks really useful on our product pages.
And thank you, guys, for 1-day support by email.
Regards, Uri, www.ponomasteel.com

Ponoma
United States
4 days using the app
January 11, 2022

Great App makes the store look more professional without looking to messy. Also, customer service is amazing! Always there to offer help

Splash Soap Company
United States
About 1 hour using the app
DDSHOP APPS replied January 11, 2022

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.

Best regards,

Edited February 8, 2022

Easy to use, intuitive and with a great possibility of configuration and customization. Very satisfied with the installation of this app.

RENOVAYCLIMA
Spain
About 14 hours using the app
DDSHOP APPS replied February 8, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

February 7, 2022

I was looking at a few different FAQ Apps and this one is outstanding. Super intuitive, easy to use and great presets/templates. Great stuff!

AirBell
Austria
22 minutes using the app
DDSHOP APPS replied February 7, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

July 29, 2021

Excellent customer service! We needed some minor custom integration and Max was able to help us out quickly and efficiently. We highly recommend this app.

Télépharma
Canada
3 days using the app
DDSHOP APPS replied August 23, 2021

It's great to receive this review from you. We are always here to assist you whenever you need .

Thank you very much,

December 16, 2021

This app is incredible! Easy to install & use. Simple interface for editing. And the support is friendly and fast. Hands-down, the best FAQ app for Shopify.

The Sun Gun
United States
About 1 hour using the app