Reviews (139)

Overall rating
4.6
Counts per rating level
  • 94% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is very easy to install and use, even for beginners, with flexible layouts, strong design customization, and support for multiple FAQ pages and categories. They like the clean, professional look, searchable dropdowns, and ability to add links on product and support pages. The free plan and pricing are praised as great value, and support is described as fast, helpful, and proactive with fixes and customizations.

July 25, 2021

With great response and quick response
That was a really big help.
The service is also great.
thank you so much.

BTS JAPAN OFFICIAL SHOP
Japan
About 1 hour using the app
DDSHOP APPS replied August 23, 2021

Thanks for your review. It really helps us a lot in the next development. If you need any further assistance, do not hesitate to contact us

Best regards,

February 10, 2022

This app is very useful and free, it helped me solve the problem of sorting and searching the FAQ page, Recommend.

Ollny
United States
About 4 hours using the app
DDSHOP APPS replied February 10, 2022

Hi,

Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,
Briant

February 14, 2022

By far the best FAQ App. Its really easy to create the FAQs und you have ulimitied possibilities of customization.

engel-kette
Germany
About 1 hour using the app
DDSHOP APPS replied February 14, 2022

Hi,

This is Brian from DDSHOP Customer Support Team. Thank you so much for your review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,
Brian

December 11, 2022

Very easy to use and supportive customer service. Brian has fixed my issue in a timely manner. Highly recommended.

Happi Stamp Co.
Australia
10 months using the app
DDSHOP APPS replied December 11, 2022

Hi,

I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

January 29, 2022

Great FAQ with custom features and easy to use, I just downloaded it but I'm loving it already. Thank you so much!

The Giving Girl
United States
About 9 hours using the app
DDSHOP APPS replied January 30, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 6, 2022

Very simple to set up, it has a variety of page options, you can easily set it up. The customer service is very good.

SISIGAD
United States
6 days using the app
DDSHOP APPS replied January 6, 2022

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.

Best regards,

February 7, 2022

Extremely easy to use and easy to transfer to my site why pay for one when this one is free highly recommend this app

Ozzie Direct
Australia
2 days using the app
DDSHOP APPS replied February 7, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

July 14, 2021

GREAT FAST SERVICE. They stand by their product and its super affordable and easy to edit on your own. Highly recommend.

Reign of Judges Movie, LLC
United States
1 day using the app
DDSHOP APPS replied August 23, 2021

Thank you for using our app and giving us valuable review. If you need any further assistance, do not hesitate to contact us

Regards,

January 27, 2022

Awesome app with professional support! Great functionality, a lot of customization, and all for free! Totally recommend.

What Lo Wants
United States
20 days using the app
DDSHOP APPS replied January 27, 2022

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.

Best regards,

January 3, 2022

I have tried many similar apps, this is the easiest one to use. It makes my store professional. Customer service is fast

DivetoGarden
United States
About 13 hours using the app
DDSHOP APPS replied January 3, 2022

Thank you for using the app and supporting us a lot by leaving a great review. If you need any further help, don't hesitate to contact us.

Best regards,