Reviews (139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app is very easy to install and use, even for beginners, with flexible layouts, strong design customization, and support for multiple FAQ pages and categories. They like the clean, professional look, searchable dropdowns, and ability to add links on product and support pages. The free plan and pricing are praised as great value, and support is described as fast, helpful, and proactive with fixes and customizations.
Refine
-
By rating
Great app with excellent customer support. It made organizing and displaying FAQs on my website a breeze!
Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.
Best Regards,
Great little app that creates nice looking FAQs accordions/tabs. Fantastic that it's a free app too. Prompt and helpful support.
Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.
Best Regards,
FAQ is just what we were looking for. With help from FAQ Page support, unchecking the " Jquery" in Settings resolved the issue.
Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,
FAG page is really intuitive and easy to setup. Had a minor issue, reached out for help, and they were very prompt with fixing the problem. Was super helpful!
Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,
Very good and quick technical support, fixed my issues and explained what I was doing wrong :-)
Hi,
Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,
A little issue where the FAQ was not updating was fix within mins of asking. Thanks heaps!
Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.
Best regards,
it is a very good tool for FAQs and technical support response is very timely. I strongly recommend it.
Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.
Best regards,
Great experience with the app. Easy to use.
Great experience with customer service also.
User friendly.
Hi,
I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,
I am impressed by your good service. I am willing to use this app for the long term. Thanks for your support.
Hi,
This is Brian from DDSHOP Customer Support Team. Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,
Brian
very helpful app, easy to use creates awesome accordion FAQs. The FAQ we created with this app looks brilliant.
Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.
Best regards,
