Reviews (139)

Overall rating
4.6
Counts per rating level
  • 94% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is very easy to install and use, even for beginners, with flexible layouts, strong design customization, and support for multiple FAQ pages and categories. They like the clean, professional look, searchable dropdowns, and ability to add links on product and support pages. The free plan and pricing are praised as great value, and support is described as fast, helpful, and proactive with fixes and customizations.

February 1, 2025

This is a great little app for quickly building an FAQs page - really simple to setup and use, and the support from developer was amazing. We're now using it on a second site too. Thank you

Prowler Poppers UK
United Kingdom
5 months using the app
DDSHOP APPS replied February 7, 2025

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

December 16, 2024

They are so helpful and fast. Best customer service!

Mellirose
United States
Over 2 years using the app
DDSHOP APPS replied December 17, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

November 16, 2024

This app is SO clean and SO easy to use! We searched for a great FAQ app but are so glad we landed on this one. We also love that we can easily hyperlink from content in our FAQs to create a more robust customer experience.

Fyro
United States
3 days using the app
DDSHOP APPS replied November 18, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

October 25, 2024

Their service is excellent! They resolve issues pretty quickly. No better FAQ app than it!

PaneraLux
China
About 1 month using the app
DDSHOP APPS replied October 26, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

September 26, 2024

Easy to setup and very fast support when I had questions!

Pizzakit.se
Sweden
3 days using the app
DDSHOP APPS replied September 27, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

August 23, 2024

Support at this company was excellent!

Very fast reply and clear instructions how to solve the issue!

Smoking Airplanes
United States
Almost 3 years using the app
DDSHOP APPS replied August 25, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

August 20, 2024

Awesome service, very quick response team and 100% free to use. This is really valuable and grateful for the app!

Galactic Planner
United States
About 7 hours using the app
DDSHOP APPS replied August 22, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

August 14, 2024

Easy to set up, figure out and use, a few different options for styles & some minor customization options.
Customer service responded immediately when I had a question.

Fresh Headies Internet Sales Ltd (Bubble Bags)
Canada
4 days using the app
DDSHOP APPS replied August 15, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

August 7, 2024

Immediate and helpful service with the online chat support.

Unpacked
Gibraltar
About 1 hour using the app
DDSHOP APPS replied August 8, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP App Team

June 18, 2024

Really easy to set up and great customer service whenever we had a question.

King Soba UK
United Kingdom
13 days using the app
DDSHOP APPS replied June 19, 2024

Thank you so much for the great review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,