HelpLab FAQ Page, Product FAQs

HelpLab FAQ Page, Product FAQs

Reviews (220)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is very easy to set up, even for beginners, and quickly creates “set and forget” FAQ pages. They value reduced support inquiries, a clean responsive design, and strong customization to match their brand. Product-level FAQs, flexible placement, search, and categorization are highlighted, along with good SEO and no speed issues. Pricing is seen as fair, and support is praised as fast, helpful, and reliable.

January 25, 2022

I really like this app, super easy to use and learn. Good customer service as well, they got back to me right away. Makes everything look very organized and put together!

Camel Glow
Canada
4 months using the app
Avocados Lab replied January 26, 2022

So glad you found app so valuable. Your satisfaction always been a top priority so appreciate recognizing that.

December 20, 2022

Hands down my favourite FAQ app. It's clean, intuitive and the support is incredible. Never been a time when Bhushan didn't sort things for me. 5/5, recommended to everyone!

Vasu Mittal
India
Over 1 year using the app
Avocados Lab replied January 2, 2023

So happy to read such satisfying review! So glad you chose us over others for your store. Welcome onboard!

May 27, 2021

This is a quick and easy way to manage your FAQs page. Bhushan is very helpful and quick to respond to any tweaks you might need, but overall this is very good out of the box!

Liam and Lilly
United States
3 days using the app
February 27, 2022

The best FAQ app I've ever used. Bhushan was super helpful with the setup and very responsive to emails. The customer service is amazing. I would def recommend this app. 10/10.

Honey Hijabs
Canada
11 days using the app
Avocados Lab replied February 28, 2022

Thanks a lot for such a nice review! Merchant satisfaction has always been my top priority so glad you recognized that. Welcome onboard!

January 22, 2023

Amazing app, wonderful support—so fast and answered the question right away. Super intuitive app that can be customized to fit your design, just what I was looking for. Thank you!

Off Center Clothing
United States
About 1 hour using the app
Avocados Lab replied January 22, 2023

Happy to hear that you found app customizable based on your needs and design! Welcome onboard!!

March 6, 2022

This app is wonderful and very useful. Easy to use and a time saver as well. I ran into a snag and the developer was kind enough to reach out to me and help me get it sorted. 10/10

jadoreneedlepoint
United States
3 days using the app
Avocados Lab replied March 8, 2022

So glad to hear that :) Welcome onboard!! Your satisfaction always been my topmost priority.

June 10, 2020

We added this app to our website lanternshop.com.au as we were getting a barrage of common questions, the phones have now stopped ringing and the sales have gone up. Thanks a million.

lanternshop
Australia
About 23 hours using the app
September 2, 2021

I totally recommend this app, easy and very practical. Plus great customer service. They solved all the problems in less than five minutes and offered more help. Very good experience.

U-Hombre
Australia
About 5 hours using the app
Avocados Lab replied September 8, 2021

Thanks for such a nice review! Appreciate it. Your satisfaction really matters to us!

December 8, 2020

Really great easy-to-use app, with the power and flexibility to customise where required. Even more impressive given it's priced better than most of its competitors. Great support too.

Aussielent
Australia
7 days using the app
Avocados Lab replied December 12, 2020

Thanks a lot for your review! Customer satisfaction and ability to customize flexibly and easily is our number one priority :)

January 4, 2022

This app is great and very straightforward to use and ultra user friendly. Its been a great help and Im so happy with the results. The customer service is excellent, highly recommended!

SEVDALIE
Canada
1 day using the app
Avocados Lab replied January 11, 2022

Really appreciate your feedback! Merchant friendliness always been my top priority, glad you recognized it.