HelpLab FAQ Page, Product FAQs

HelpLab FAQ Page, Product FAQs

Reviews (220)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is very easy to set up, even for beginners, and quickly creates “set and forget” FAQ pages. They value reduced support inquiries, a clean responsive design, and strong customization to match their brand. Product-level FAQs, flexible placement, search, and categorization are highlighted, along with good SEO and no speed issues. Pricing is seen as fair, and support is praised as fast, helpful, and reliable.

February 14, 2023

The app is very good and easy to use, love it! Been using it for a while now and still happy with it. Also the customer service is amazing, Bhushan was so nice and helped me very quickly!

Organista
Sweden
Over 1 year using the app
October 18, 2021

In my opinion best of the FAQs apps out there. Very easy to use. Love the app themes. And customers support is 11/10, very fast replies and very friendly team! Definitely recommend this app!

Pet Loverz
Latvia
29 days using the app
Avocados Lab replied October 20, 2021

Oh my god! Thanks a lot for categorizing us as best FAQ app on app store! Really means a lot.

March 8, 2022

This app is super helpful to have easy FAQs on your Shopify store. We had a few tweaks as well that we asked their support team about, and they were super quick to provide solutions for us!

marysquare2
United States
14 days using the app
Avocados Lab replied March 8, 2022

So glad to hear that! Always happy to help you whenever needed :) Welcome onboard!!

August 25, 2020

Works easy, looks beautiful and satisfies all my needs. I'm impressed with the good support too. Had a few question about customization and got instant help. I can highly recommend this app.

SPLENDIDO SUPERSTORE
Germany
3 days using the app
January 21, 2023

Great response time and a willingness to help tweak CSS settings, which is huge for companies who aren't familiar with it. I also love that you can plug FAQs anywhere on your site. Recommend!!

Bella Vita Gifts & Interiors
United States
9 months using the app
Avocados Lab replied January 22, 2023

Always happy to help whenever you need! Glad you found app really pluggable and useful for you needs!

February 22, 2023

Excellent app! Very straightforward and intuitive. Nice customization options. Quick to set-up. I had only one question and Bhushan answered it immediately. Can't ask for more. Highly recommend.

Clearly Loved Pets
United States
About 1 year using the app
Avocados Lab replied February 22, 2023

Happy to see such satisfactory review! Glad to hear that you found app easy to use and you were able to achieve your goals! Welcome onboard.

Edited July 23, 2020

I am new at using Shopify and was very happy to find this app. I needed to put in about 25 FAQ and wanted it to be easy to organize. This app fits the bill perfectly. I highly recommend this app.

Nature's Select Arklatex
United States
3 days using the app
March 1, 2022

Great app! Easy to use and very good looking. The support is amazing, very friendly and professional.
I definitely recommend this app if you are looking for a great looking FAQ page for your store.

Berryconcept Shop
Netherlands
About 7 hours using the app
Avocados Lab replied March 1, 2022

Thanks a ton for such a lovely review and recommendation! Welcome onboard :)

November 1, 2022

This is exactly what we were looking for on our FAQ page. We can now organize all our FAQs in a well laid out and well branded page. The team was hugely helpful in all my questions. Highly recommend.

Back on Track USA
United States
About 23 hours using the app
Avocados Lab replied November 1, 2022

Happy to see such satisfactory review. Glad to hear that app exactly met your needs to elevate your support experience.

November 16, 2021

I was struggling with putting parts of my FAQs onto relevant pages and then I started using this app. It is great value for money, easy to use and the customer support is exceptional! Thoroughly recommend.

DID Electrical
Ireland
37 minutes using the app
Avocados Lab replied November 16, 2021

Your satisfaction really makes us proud & happy! So glad you found immediate value from an app. Welcome onboard!