HelpLab FAQ Page, Product FAQs
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Reviews (220)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is very easy to set up, even for beginners, and quickly creates “set and forget” FAQ pages. They value reduced support inquiries, a clean responsive design, and strong customization to match their brand. Product-level FAQs, flexible placement, search, and categorization are highlighted, along with good SEO and no speed issues. Pricing is seen as fair, and support is praised as fast, helpful, and reliable.
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Super easy to use and customize. I really enjoy the look of it on our website. At one point I had a question about how to use one of its features, and the response time from support email was immediate. So awesome.
What a great little app! Love it :)
Feels so great to see such review! Thanks a lot for your valuable time writing this review. So glad you liked an app.
I've been using this app for quite a few months now and it has cut down on a lot of the daily questions I get over and over again. I had a question about embedding a video and Bhushan was quick to answer my question. I would highly recommend this app.
Your satisfaction will always be topmost priority! Thanks a lot of recognizing that :) Happy to see that app helped you to give some time back to focus on important stuff!
The app it was very great and looks fantastik is very easy to make the FAQ page . in fact very question that i put on the faq page now are on number one in Google. is fantastic so i would like to know if i upgrade it could be goog to my SEO and Snippet ??
Glad to hear feedback and happy to see you are satisfied. No upgrade is needed to bump your Google SEO. Even Free plan of app has Google Rich Snippets :)
I found this app as a replacement for an older one we had that was being discontinued. I needed something that was easy to use, had a good interface, and was easy to adapt to what I needed. This did the trick. Also, great customer service (fast and efficient).
We are so thrilled to have you onboard! Merchant satisfaction & ease of use is always our topmost priority :)
This FAQ app works very well for us.
We have contacted support regarding some configuration settings and Bhushan has always been very helpful and gets backs to us very quickly indeed.
We are very happy with the app, its features and its support. 5 stars
Peter
Thank you so much for such a nice review Peter! It's been pleasure working with you from so many months. Happy to have you onboard!
This app and its developer, Bhushan, are fantastic! He has been so prompt at answering every question I have had thus far and I'm sure will have in the future. I couldn't recommend this app enough, it looks amazing on our website and integration was super simple!
Your satisfaction is my topmost priority! So glad you liked an app :) Looking forward working together!
Bhushan's customer support and customer service is second to none. He assisted me with my queries in a very prompt and seamless manner. The app itself is great too, and makes my FAQ page so much more user friendly and aesthetically pleasing for my website visitors.
You are most welcome! So glad you liked the app and its meeting you needs. Merchant satisfaction is always our top priority.
I just started using this app for my store and I would say it is very easy to use. I did require some customisation to match the look to my store in terms of font style and size and teh customer service was super helpful in fixing that for me. Very quick in replying....
Really glad to hear such a nice feedback! Happy to see that you found app really easy to use.
Just wanted to say thankyou for this excellent FAQ ap. I wanted to add a clear FAQ in a style of an accordion that makes it easy for customers to open up that area and it does also help build some trust with my customers. Also thanks for the super quick support from Brushan.
So happy to read such a nice review! Thanks again for spending time and writing a review. Welcome onboard!
What a brilliant app! Patrik has been nothing but extremely supportive and responsive in helping us with our requests. The app is perfect for our needs - no superfluous features. A clear app, with a clear function, and Patrik has been nothing but helpful. Thanks for the great app! :)