HelpLab FAQ Page, Product FAQs

HelpLab FAQ Page, Product FAQs

Reviews (220)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is very easy to set up, even for beginners, and quickly creates “set and forget” FAQ pages. They value reduced support inquiries, a clean responsive design, and strong customization to match their brand. Product-level FAQs, flexible placement, search, and categorization are highlighted, along with good SEO and no speed issues. Pricing is seen as fair, and support is praised as fast, helpful, and reliable.

June 7, 2022

Super easy to use and customize. I really enjoy the look of it on our website. At one point I had a question about how to use one of its features, and the response time from support email was immediate. So awesome.
What a great little app! Love it :)

Brass And Winds
United States
Over 1 year using the app
Avocados Lab replied June 7, 2022

Feels so great to see such review! Thanks a lot for your valuable time writing this review. So glad you liked an app.

February 9, 2022

I've been using this app for quite a few months now and it has cut down on a lot of the daily questions I get over and over again. I had a question about embedding a video and Bhushan was quick to answer my question. I would highly recommend this app.

My File Addiction
United States
4 months using the app
Avocados Lab replied February 9, 2022

Your satisfaction will always be topmost priority! Thanks a lot of recognizing that :) Happy to see that app helped you to give some time back to focus on important stuff!

December 21, 2020

The app it was very great and looks fantastik is very easy to make the FAQ page . in fact very question that i put on the faq page now are on number one in Google. is fantastic so i would like to know if i upgrade it could be goog to my SEO and Snippet ??

Bryan Safety Mexico
Mexico
About 2 months using the app
Avocados Lab replied December 21, 2020

Glad to hear feedback and happy to see you are satisfied. No upgrade is needed to bump your Google SEO. Even Free plan of app has Google Rich Snippets :)

May 28, 2021

I found this app as a replacement for an older one we had that was being discontinued. I needed something that was easy to use, had a good interface, and was easy to adapt to what I needed. This did the trick. Also, great customer service (fast and efficient).

Vessi
United States
28 days using the app
Avocados Lab replied June 10, 2021

We are so thrilled to have you onboard! Merchant satisfaction & ease of use is always our topmost priority :)

December 12, 2022

This FAQ app works very well for us.
We have contacted support regarding some configuration settings and Bhushan has always been very helpful and gets backs to us very quickly indeed.
We are very happy with the app, its features and its support. 5 stars
Peter

Chado Tea House
Canada
7 months using the app
Avocados Lab replied December 12, 2022

Thank you so much for such a nice review Peter! It's been pleasure working with you from so many months. Happy to have you onboard!

April 22, 2021

This app and its developer, Bhushan, are fantastic! He has been so prompt at answering every question I have had thus far and I'm sure will have in the future. I couldn't recommend this app enough, it looks amazing on our website and integration was super simple!

RinseKit
United States
About 23 hours using the app
Avocados Lab replied April 29, 2021

Your satisfaction is my topmost priority! So glad you liked an app :) Looking forward working together!

September 12, 2021

Bhushan's customer support and customer service is second to none. He assisted me with my queries in a very prompt and seamless manner. The app itself is great too, and makes my FAQ page so much more user friendly and aesthetically pleasing for my website visitors.

The Original Organic Company
Australia
About 21 hours using the app
Avocados Lab replied October 5, 2021

You are most welcome! So glad you liked the app and its meeting you needs. Merchant satisfaction is always our top priority.

October 19, 2022

I just started using this app for my store and I would say it is very easy to use. I did require some customisation to match the look to my store in terms of font style and size and teh customer service was super helpful in fixing that for me. Very quick in replying....

AYMÉE
Singapore
1 day using the app
Avocados Lab replied October 28, 2022

Really glad to hear such a nice feedback! Happy to see that you found app really easy to use.

April 26, 2023

Just wanted to say thankyou for this excellent FAQ ap. I wanted to add a clear FAQ in a style of an accordion that makes it easy for customers to open up that area and it does also help build some trust with my customers. Also thanks for the super quick support from Brushan.

www.thepurr-low.com
Australia
Almost 2 years using the app
Avocados Lab replied April 28, 2023

So happy to read such a nice review! Thanks again for spending time and writing a review. Welcome onboard!

June 3, 2020

What a brilliant app! Patrik has been nothing but extremely supportive and responsive in helping us with our requests. The app is perfect for our needs - no superfluous features. A clear app, with a clear function, and Patrik has been nothing but helpful. Thanks for the great app! :)

Wraptious
United Kingdom
25 days using the app