HelpLab FAQ Page, Product FAQs
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Reviews (220)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is very easy to set up, even for beginners, and quickly creates “set and forget” FAQ pages. They value reduced support inquiries, a clean responsive design, and strong customization to match their brand. Product-level FAQs, flexible placement, search, and categorization are highlighted, along with good SEO and no speed issues. Pricing is seen as fair, and support is praised as fast, helpful, and reliable.
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Easy FAQ delivers! My store desperately needed a FAQ section and this app delivers crisp clean easy to use FAQ templates that function great. I've only had my FAQ page up for a few days and it's already being used by customers. FAQ's increase customer trust, cut down on tech support time and increase website SEO if done right. I would highly suggest using Easy FAQ...by the way, their tech support is lightning fast. I asked multiple questions already and their tech responded within about 10 minutes! I've never received that level of tech support ever! I'm very impressed.
Thanks for such a nice review! Happy to see that you saw immediate value of of your FAQ page created through app. Glad to hear app could give you time back to focus on most important things in your business.
I have to say, from the moment I downloaded this app, I knew it was going to be a game-changer. Unlike other apps, the team behind it is incredibly responsive and always goes above and beyond to help me with any task at hand.
Their commitment to customer satisfaction has been nothing short of exceptional, which is why we had no hesitation in hitting that "buy yearly" button. This is exactly how Shopify apps should be - user-friendly, reliable, and backed by a team that truly cares about its customers.
Overall, I highly recommend this app to anyone looking for a seamless e-commerce Help Center experience. You won't be disappointed!
Wow! Such detailed and satisfying review! Can't thank enough for so much praise and mentioning good things about app. Welcome onboard!
it helps bring a cleaner and easy-to-read layout for our FAQ page, and it isn't difficult to use. but will be great if we don't need to put the faq page under the 4 default categories.
So glad to hear you found FAQ page easy to read and cleaner! Appreciate your feedback.
Regarding your default slug in URL: That's a limitation from Shopify where they only allow pre-defined slug. We do have a ticket open with them to open it up for regular URLs so hoping to have an update from them soon!
It is very easy to use and much more flexible than I expected.
I contacted support to adjust the scrolling behavior, and he responded and gave a fix right away; such a wonderful support service.
Feels so great to read such honest reviews! Glad you found app really flexible for your needs. Thanks a lot!
Simple and intuitive to use. Has everything you need to create a beautiful, clean FAQ page . The options for customization are great in order to create a unique design. Pricing is totally fair too.
I reached out to the support as I wasn't 100% happy about the appearance due to settings in my theme. Pratik answered immediately and helped me to adjust the theme within minutes. Thank you for a great app and service!
Really great app - easy to set up, lots of flexibility! We're not currently using the function to add FAQ's to specific product pages, but it was definitely a big selling point. Support is OUTSTANDING - prompt, friendly responses, great info, and very helpful!
We've used other apps in the past and were never totally happy with them, but Easy FAQ is by far the easiest and best supported app we've found for FAQ's!
I recently installed this app on my shopify store and was incredibly pleased. The app was simple to install (even for a novice like me) and looked great! Being able to blend it seamlessly with my store's functionally and brand colours just gave it that extra (umph). I had a relatively minor hiccup which I requested support on and the response was amazing! I would definitely recommend this app for any online business, large or small. When considering the cost of having this app, I chose the Professional plan which is their highest plan, ($4.99 per month), it's a no brainer!To the developer. Awesome app, keep up the great work!
The developer and app are nothing short of amazing! Coming from someone who isn’t the most computer literate person, this app is extremely user-friendly, and I was able to set it up instantly with no problems. And if you do happen to come across a problem, the developer is more than willing to lend you a friendly helping hand. The app itself is customizable so you can tailor it to fit your specific needs – it’s near impossible to tell it’s from an app because you can effortlessly integrate it into your shop. Just give it a try, you won’t regret it!
It was pleasure working with you and delivering what you needed! Thanks for giving us opportunity and looking forward to service you again in future.
Perfect App, nice Themes/Design and Settings. Works best for our purpose. We are on the free version (max. 10 FAQs) right now. Considering the (fair priced) upgrade, though. Thanks and keep up with the great work!
L'interface est très facile et conviviale à utiliser. L'application est également très complète et offre de nombreuses options pour mettre sur pied sa FAQ et la personnaliser. Lorsque j'ai eu une question, le service à la clientèle s'est rendu disponible rapidement pour adresser ma question.
Nous sommes ravis d'apprendre que l'interface de notre application est facile et conviviale à utiliser. C'est formidable que vous trouviez l'application complète, avec de nombreuses options pour mettre en place et personnaliser votre FAQ. Notre équipe de service à la clientèle est toujours là pour vous aider rapidement en cas de question. Merci beaucoup pour votre retour positif! N'hésitez pas à nous contacter si vous avez d'autres questions ou besoins. 🌟😊