HelpLab FAQ Page, Product FAQs

HelpLab FAQ Page, Product FAQs

Reviews (220)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is very easy to set up, even for beginners, and quickly creates “set and forget” FAQ pages. They value reduced support inquiries, a clean responsive design, and strong customization to match their brand. Product-level FAQs, flexible placement, search, and categorization are highlighted, along with good SEO and no speed issues. Pricing is seen as fair, and support is praised as fast, helpful, and reliable.

October 27, 2023

Easy setup, great value for its price and quick + helpful support. Easily recommandable.

LA SIESTA
Germany
12 months using the app
Avocados Lab replied November 11, 2023

We appreciate your fantastic feedback! It's wonderful to hear that you found the setup easy, value in the pricing, and our support quick and helpful. Thank you for recommending our app – we're thrilled to have you as a satisfied user. If there's anything more we can do for you, don't hesitate to let us know. Happy navigating!

July 17, 2023

Great support and help are ready. You will receive the prompt answer quickly if you don't understand how to code.

いいねONLINE 健康&美容研究所
Japan
3 months using the app
Avocados Lab replied July 22, 2023

Thank you for your fantastic review! Providing quick and helpful assistance is a top priority for us, and we're delighted that we could promptly address your questions, even if coding was a bit challenging! Always happy to help :)

October 10, 2022

Easy FAQ is super flexible and covers what I exactly want.
Product FAQ feature is my favorite too ;)

totonoü
Japan
8 days using the app
Avocados Lab replied October 10, 2022

Happy to hear that you found app really flexible as per your needs! Welcome onboard.

April 12, 2020

i use many free faq apps , i think this faq app is the best in shopify also with amazing customer support.

HWSHK
Hong Kong SAR
11 days using the app
Avocados Lab replied April 13, 2020

Thanks a lot for your honest review! We really appreciate it.

November 4, 2022

Easy to install, to use and modify. Even the support reply very quick and solved my issues nearly instant

Licargo - Autopflege Shop
Germany
22 days using the app
Avocados Lab replied November 14, 2022

So happy to read this! Glad you found app easy to use and navigate to satisfy your needs!

January 20, 2022

Great app, works fine and very easy to install. The support was very friendly and reactive. I highly recommend

RAGE N'FURY
France
About 2 months using the app
Avocados Lab replied January 20, 2022

So glad you found value in app. Welcome onboard & thanks a lot for recommendation.

October 11, 2022

Already my second shop where I use this app. Very user-friendly + awesome support if something has to be adjusted

NIL&MON
Germany
About 23 hours using the app
Avocados Lab replied October 11, 2022

So happy to read that you liked app so much that you decided to install on your new shop! Thanks for constant support & hoping to provide you such support for years to come! Welcome onboard!

April 22, 2022

Very easy to set up, all functionality available. App works perfectly and integrates nicely in our shop. Really recommended!

takeaware.be
Netherlands
9 days using the app
Avocados Lab replied April 22, 2022

So happy to hear that you found app easy to setup & very useful for your needs! Welcome onboard.

July 6, 2022

By far, this App seems working great, so is the support from the team. Will see if there is room for improvement and where it leads.

Stripoo
China
5 days using the app
Avocados Lab replied July 6, 2022

So glad to hear this! Always happy to help satisfy your needs.

January 24, 2022

Great app with great response from de developer! Works as intended and is easy to add new FAQ and edit them. Would love to se a drop down transition in the future.

BatteryGo.se
Sweden
3 months using the app
Avocados Lab replied January 25, 2022

Thanks a lot for such a nice review. So glad you found so much value in app. Welcome onboard.