HelpLab FAQ Page, Product FAQs

HelpLab FAQ Page, Product FAQs

Reviews (220)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is very easy to set up, even for beginners, and quickly creates “set and forget” FAQ pages. They value reduced support inquiries, a clean responsive design, and strong customization to match their brand. Product-level FAQs, flexible placement, search, and categorization are highlighted, along with good SEO and no speed issues. Pricing is seen as fair, and support is praised as fast, helpful, and reliable.

January 24, 2022

Great app with great response from de developer! Works as intended and is easy to add new FAQ and edit them. Would love to se a drop down transition in the future.

BatteryGo.se
Sweden
3 months using the app
Avocados Lab replied January 25, 2022

Thanks a lot for such a nice review. So glad you found so much value in app. Welcome onboard.

October 7, 2021

Great app! Helps our customers to get the answers on the most common questions, which saves us a ton of time. Smooth and beautiful integration. Excellent customer service.

N°129 concept store
Germany
5 months using the app
Avocados Lab replied October 7, 2021

Your satisfaction is always our top most priority! So glad you liked the app.

November 10, 2022

The Easy FAQ app was really easy to install and to start working with. I am really pleased with the way it works and it fills all our needs with handling FAQ on our page. The support from easy app staff was excellent.

hikkisweden.com
Sweden
7 days using the app
Avocados Lab replied November 14, 2022

Thanks a lot for your review. Good to see that it fit your needs and you were able to create beautiful customer facing FAQs as per your needs!

May 20, 2022

The application is great! It's super easy to use and the design features are great. I really like the search bar feature which is very efficient.
Special mention for the support : If you have any questions about the features, support is always there to help you and it is very reactive!

Sophie d'Agon
France
2 days using the app
Avocados Lab replied May 20, 2022

Wow! Made me happy reaching such a nice review! Thanks for spending time writing review for my app. Appreciate it a lot. Glad to hear that you loved the features & support.

April 1, 2022

Great app. Would absolutely recommend it to everyone looking for an easy way to implement a FAQ on their web page. What's even better is the customer support. Bhushan answers super fast. He listens to our suggestions, helps with advice, and makes our FAQ pages look beautiful. THANK YOU!

Amok Equipment AS
Norway
18 days using the app
Avocados Lab replied April 1, 2022

So glad to read such a nice review. Thanks a lot for taking time and saying such a good things about your experience with the app. Always happy to help & welcome onboard.

November 23, 2020

We were looking for a FAQ app enables adding Q&A quickly as possible because the list of Q&As must not be out-dated. Thanks to Easy FAQ's well structured and straightforward UI, we can add Q&A whenever we find a new Q&A. The support is superb, they could solve our theme specific matters in no time.

なないろ毛糸
Germany
About 1 month using the app
February 5, 2024

Best Service E-Mail! Thank so much for your help

ZITOCASES®
Germany
Almost 3 years using the app
Avocados Lab replied March 1, 2024

We're delighted to hear that you had such a positive experience with our email support service! Thank you for your kind words, and we're always here to assist you whenever you need it.

January 13, 2024

Great experience! Also very helpfull staff when you have a question.

Lurcy
Netherlands
24 days using the app
Avocados Lab replied January 25, 2024

Thank you for sharing your positive experience! We're delighted to hear that you had a great experience, and we're always here to help if you have any questions.

Additionally, we would love to know how we can make your experience worth a 5 star so looking forward to hear back! If there's anything specific you'd like assistance with or if you have further feedback, please feel free to reach out. We appreciate your support! 🌟😊

September 13, 2024

I highly recommend anyone who going to have the FAQ on your site to use this app. The setup can be easily done and able to customize to suit for your brand. Also support team will help you to solve and assist on some task to minimize your time!

Jelly Bunny MY
Malaysia
3 days using the app
August 8, 2024

I highly recommend anyone who going to have the FAQ on your site to use this app. The setup can be easily done and able to customize to suit for your brand. Also support team will help you to solve and assist on some task to minimize your time!

Lyn TH
Thailand
16 days using the app