HelpLab FAQ Page, Product FAQs
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Reviews (220)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is very easy to set up, even for beginners, and quickly creates “set and forget” FAQ pages. They value reduced support inquiries, a clean responsive design, and strong customization to match their brand. Product-level FAQs, flexible placement, search, and categorization are highlighted, along with good SEO and no speed issues. Pricing is seen as fair, and support is praised as fast, helpful, and reliable.
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This is an amazing app considering all its free features. I hope to use it well into the future. Thank you to the whole team who have given a chance to many up and coming businesses with your app, you're all incredible!
Wow! It means so much to read reviews like this. Merchants like you really give me an energy to give 100% every days and provide apps & tools free of cost to make your business succeed. Thanks again for motivation!
Amazing app that allows us to make changes to our FAQ on the fly without touching our page settings. The head developer Pratik is incredibly kind and personally reached out to make sure we were getting everything we needed out of the app.
I absolutely hate apps that are confusing to use and not straight forward. This app on the other hand, is VERY STRAIGHTFORWARD. It is user-friendly, AND the results are not disappointing. Other apps make it so confusing to create a basic Q/A drop down + color customizations, but this one was easy and I made my FAQ page within 15 minutes. Loved it. Totally recommend it.
Super helpful add for adding FAQs! Intuitive, easy to implement, and great support at short notice. Can only recommend!
So glad to hear it! Always happy to help you succeed!
The best FAQ app I've ever tried. Beautiful, easy, and with an awesome support. You have all the customization options. I am paying for the higher plan and happy to use it.
Thanks a lot for such a nice review! Really appreciate you spending time & reviewing this app. Glad to serve you.
The idea is good.
If you have a Dutch store you are forced to get a premium subscription.
You can not translate the text into your store's languages
This was my bad he contacted me and solved it
Appreciate a lot :) Thanks for understanding and giving me a chance to serve you.
For clarification to others, if you have just 1 language on your store, you don't need a premium subscription of app. You can simply create FAQs in your primary language and app would adapt that and work as usual. Premium subscription is only require if you have more than 1 language :)
Bhushan, the developer, is EXCELLENT. I ran into an issue switching themes and really could not figure out how to fix the issue I had. They jumped in, offered to fix it for me, followed up, got everything running. This is TOP NOTCH SERVICE and someone that actually cares. I cannot say enough good things about this company.
Thank you so much for your kind words! We're thrilled to hear that we provided you with excellent support and went above and beyond to resolve your theme switching issue. Our team takes pride in delivering top-notch service and making sure our customers are satisfied. We truly appreciate your feedback, and if you ever need any further assistance, don't hesitate to reach out. We're always here to help!
Awesome FAQ app and great support by the team. I can surely recommend using this app. Thank you very much:)
So glad you recommending app to others! So happy to have you onboard :)
Super easy to use, provides great value to my store - I dont' have to answer all these questions individually every time now!
So thrilled to have you onboard! Your satisfaction always been our top priority! Thanks for spending your valuable time writing this review. Appreciate it.
Great app... easy to use and export/import across stores... good support from the enthusiastic developer... we're very happy with it.
Made my day really! So happy to read such a nice review. Glad to see that you've installed app on your multiple stores.
