HelpLab FAQ Page, Product FAQs

HelpLab FAQ Page, Product FAQs

Reviews (220)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is very easy to set up, even for beginners, and quickly creates “set and forget” FAQ pages. They value reduced support inquiries, a clean responsive design, and strong customization to match their brand. Product-level FAQs, flexible placement, search, and categorization are highlighted, along with good SEO and no speed issues. Pricing is seen as fair, and support is praised as fast, helpful, and reliable.

March 4, 2022

They Smashed It. It works great. Its clean, Simple, Looks great and does what it says on the tin. Well done guys and thank you for this.

PetCanvasArt
United Kingdom
About 1 hour using the app
Avocados Lab replied March 4, 2022

Wow so great to hear this! Being an independent developer, this meant a lot to me! Thanks again and welcome onboard :)

December 17, 2020

Great design, easy setup and outstanding customer support! I would definitely recommend Easy FAQ to anyone looking for a reliable FAQ app.

Pave
Australia
4 days using the app
October 26, 2020

Customer service is phenomenal! Responded in a flash and had my problem fixed right away. Highly recommend if you're looking to build a faq.

Dahing Plants
United States
6 days using the app
November 28, 2022

This is the best FAQ you can get, and the support is even better!!
THNX for your super fast help and I would recommend this app to everyone.

sneakerspoon
Netherlands
About 10 hours using the app
Avocados Lab replied November 28, 2022

Oh wow! Feels great when merchant leaves such a nice review! Happy to have you onboard and continued support.

Edited March 13, 2022

More than outstanding app and support. Never experienced such a fast and competent support in a Shopify App before. Highly recommend! 100/100

Seifenfeestore
Germany
About 8 hours using the app
Avocados Lab replied March 14, 2022

Your satisfaction is a top priority so glad you recognized that. Always happy to help whenever needed.

May 17, 2021

Great FAQ app. The developer is super responsive, we had a question regarding a font change and it was done in a matter of minutes. Thank you

Rusty Barrel
United Kingdom
7 days using the app
Avocados Lab replied May 19, 2021

Your satisfaction is always our top most priority :) Thanks again for spending time reviewing our app!

Edited August 3, 2021

It's not only the app. It is the support, which is amazing! Perfect working app and outstanding FAQ area. Best ever! Happy to found this solution.

RISISANI Rasenrakel Deutschland
Cyprus
About 23 hours using the app
Avocados Lab replied August 4, 2021

Thanks a lot for such a nice review! Really appreciate it :) Welcome onboard!

October 8, 2020

This app is super user friendly and looks as if it was meant for our site. Not to mention the customer service is extremely responsive and helpful!

gathered clt
United States
About 1 month using the app
January 19, 2021

Looks great, works great, and when I needed support on an issue they fixed it for me literally within 5 minutes after emailing them. Would recommend.

Yop & Tom
United Kingdom
About 14 hours using the app
June 26, 2023

Fast response to my inquiries and provides great assistance to my problem. I would recommend this app because of the service I'm receiving. Thank you

Chans Furniture
United States
About 21 hours using the app
Avocados Lab replied July 22, 2023

Thank you for your kind words! We're delighted to know that you appreciate our fast responses and the great assistance provided to solve your problems. Your recommendation means a lot to us, and we're grateful for your support.