Reviews (390)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for automating Amazon MCF from Shopify across multiple regions and sales channels. They highlight reliable FBA inventory sync, accurate virtual bundle and SKU mapping, and flexible routing rules between Amazon and 3PLs. Real-time shipping rates, delivery estimates, and hidden Amazon branding at checkout are appreciated. Many say it’s easy to set up, “just works” long term, and praise the fast, knowledgeable, proactive support.

March 4, 2022

I was having trouble with order fulfillment. Cara assisted me not only with the current orders, but also with a previous purchase that I had incorrectly fulfilled and had not been delivered to the customer. Excellent customer service and app.

Puzzle Ready
Finland
16 days using the app
February 14, 2020

Definitely the best FBA app for Europe: it provides precise tracking to customers (through Amazon swiship service), it allows customer selecting delivery speed and it also enable customizing Amazon Packing Slip. Technical support is excellent!

naturadika.it
Spain
22 days using the app
April 30, 2021

This is a great app that works as advertised. I had some questions about my setup. I reached out to the support team and quickly got a response from Cara. She was very friendly, knowledgeable and answered all my questions. Highly recommend this app.

Pure Fungi
United Kingdom
About 9 hours using the app
Edited May 25, 2021

If you use FBA for your Shopify Store this is a must have app. I can highly recommend it. These guys offer the best ongoing support and customer service. Cara is amazing. She followed up the next day to make sure everything was working as required.

Trendy Bartender
United States
Over 2 years using the app
July 20, 2023

Customer service is always timely and the problem is always addressed and explained with great clarity so that the same issue is detectable if it ever reoccurs.

Definitely a well supported application with great capability that continue to improve.

Boba Inc.
United States
About 4 years using the app
Edited September 10, 2021

I am using this app because Shopify is no longer providing support for the Amazon marketplace app. Cara answered all my question while I migrated to the ByteStand app. I was even able to do a video call with her to make sure things were setup correctly.

Flow Swim Gear
United States
3 months using the app
September 14, 2022

Cara and the team have built an impressive app, and their support is incredible. Many times with app support you feel you're talking to people who don't really know the technical intricacies but not with Bytestand. And their videos are even more helpful.

The Koko Samoa
Australia
13 days using the app
September 23, 2021

So glad I found this app to help now that Shopify removed the Amazon integration. The only thing I hope to see in the future is inventory tracking included in the app. I was super impressed to get amazing phone support by Cara at ByteStand. So far so good!

BetterCo.
United States
2 days using the app
Edited November 4, 2021

We've been using this app for quite some time now. It's easy to understand and use. We encountered a shipping error recently but Cara was extremely helpful, quick, and professional in getting the issue resolved. Thank you for the superb service. Keep it up!

The Office Oasis
United States
Over 1 year using the app
September 22, 2022

Works great to connect FBA to Shopify and fulfill orders. The virtual bundle feature is also a big win, cutting down on time to fulfill orders of products we usually sell together. Customer support is great and gets back to us with any questions we may have.

The Shower Head Store
United States
About 1 month using the app