Reviews (390)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for automating Amazon MCF from Shopify across multiple regions and sales channels. They highlight reliable FBA inventory sync, accurate virtual bundle and SKU mapping, and flexible routing rules between Amazon and 3PLs. Real-time shipping rates, delivery estimates, and hidden Amazon branding at checkout are appreciated. Many say it’s easy to set up, “just works” long term, and praise the fast, knowledgeable, proactive support.

Edited May 23, 2022

You need this! I love this app so much it has transformed our business and made everything so much easier! Not to mention, their Customer support is top shelf. Responses are quick and they are always able to meet my needs. Cara is outstanding!! Thanks so much!

SwellNoMore
United States
6 months using the app
November 30, 2020

Best customer service I've ever come across. I've had a few issues (nothing to do with ByteStand) and their help is over the top. Responds very quickly and give detailed help. She usually sends videos that takes me through the whole process. I'm very impressed!

Natural Farm Shop
United States
18 days using the app
August 12, 2022

I was looking for an app that helps me fulfill my orders from Amazon inventory and this app is just what I needed. Besides, their customer support is absolutely awesome! Cara helped me to sync my products and went over the line to help solve my issue. Five stars!!

Tony and Ava
United States
8 days using the app
March 30, 2022

This is the right partner for connecting your Amazon to your Shopify store. Cara in customer service is a one person show, but she absolutely kills it. Customer service is the reason to choose this app as your partner. I also use their snap sync app. Both are solid.

Java House Coffee Bar
United States
15 days using the app
April 6, 2022

I love this app. Makes shipping so much easier. I never have to pack another order again and all inventory is synced and auto shipped through FBA. It's the best FBA app so far! Cara has been such a great help also with any issues we have had, which haven't been many! =]

Seed Needs LLC
United States
2 months using the app
June 17, 2022

I am using this app to ship products from my Amazon FBA warehouse in Europe. So far works quite well. Also, these guys have fantastic customer support! Especially grateful to Cara for providing detailed video explanations on how to set up the app properly! Really well done!!

mfa
Germany
26 days using the app
December 28, 2020

I have been using this app for a while now and it has worked flawlessly. I am almost carefree of all orders coming from the EU. Brexit has caused things to change but these guys are already working on it. Cant recommend it enough. And yeah, they have rock star customer support people like Cara!

STM Europe
United Kingdom
Over 1 year using the app
May 30, 2023

App does exactly what I needed! Never have to pack another box and drop it off at UPS. Great support, I always get my questions answered. They seem to be open to new ideas on improving the app such as notification for multiple shipments for one order. I highly recommend it! Works as promised.

Damila.com
United States
6 months using the app
February 8, 2021

very useful app especially you are scaling. in addition to the app's outstanding functionality, cara is maybe one of the best customer service I've ever had for a very long time. she's knowledgeable about the problems and solutions, she listens to my situations, and provides really helpful advices.

Everbeam
Canada
3 days using the app
May 17, 2021

This app is going to save me more time than anyone would believe. It is a MUST for those that would like Amazon to be the order fulfillment center. I spoke with Cara through customer service and she was extremely helpful with every question I had. I would rate more than 5 stars if that were possible!

Essentially Engineered
United States
1 day using the app