Reviews (390)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for automating Amazon MCF from Shopify across multiple regions and sales channels. They highlight reliable FBA inventory sync, accurate virtual bundle and SKU mapping, and flexible routing rules between Amazon and 3PLs. Real-time shipping rates, delivery estimates, and hidden Amazon branding at checkout are appreciated. Many say it’s easy to set up, “just works” long term, and praise the fast, knowledgeable, proactive support.
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Cara is absolutely fabulous and is always on point with any questions. And if something isn't easy to answer or a new issue she digs in and gets the answers quickly. Couldn't find a better support helper. The App itself has come a long way from a few years ago and supports subscription apps now like ReCharge! YAY! Kudo's to the app devs and their hard work.
I lost a ton of money on FBA shipping. It is complex and one size shipping doesn't fit all types of products for fulfillment.
I called ByteStand and spoke with Todd the owner, he was great!
I installed the app and was able to get it going in no time and ensuring that I have a small margin on shipping!
If you use FBA you need this app! Thank me later!
So far this app is amazing and I can tell will save us tons of time manually fulfilling our website orders via Amazon Fulfillment. Straightforward and without the frills I was up and running very quickly. One of the best parts is customer support; Cara has responded literally within second via chat and is super thorough in explaining things. Huge help. Highly recommended!
The app itself is fantastic! It has created a lot more time for our staff which is ever so important. What really made the experience was the customer service. Cara was quick to reply (even though they were in the US and we were in the UK!) and they always had the answer to solve our issues so we were up and running within a few days. Very happy and would recommend to anyone!
I recently started using the Byte Stand and I am blown away by how helpful and efficient it has been. The user interface is easy to navigate and the features have saved me so much time and effort. But the real standout for me has been the customer service. Carra's team has been incredibly responsive and helpful whenever I had a question or needed assistance. HIghly recommend.
Updated review, September 15th 2022: Cara is awesome and is always so helpful. She is thorough, detailed, responsive, and kind! Thanks for the help as always, Cara! Cara is fantastic! We had some orders that were stuck and she immediately responded and helped us understand what happened and also offered a solution for moving forward. Thanks for your help, Cara! We appreciate you!
A fantastic app and even more fantastic support! This app is reducing a ton of stress by allowing me to consolidate operations through Amazon with seamless customer experience. App set up is super easy with easy to following guidance. When I ran into some issues with how Shopify was set up on my end, Cara provided amazing support and the issue was fixed in no time. I cannot recommend it enough.
I absolutely LOVE this app. It has saved me so many headaches in terms of my shipping needs. It's easy to install, and Cara is just excellent with her customer service. I've found very few vendors offering the kind of customer service Cara offers with her apps. Now, I send my physical products to Amazon and let them do the shipping via the ByteStand app. Five stars from me.
Sincerely,
Rod Machado
Used this app for a while. Occasionally it wouldn't allow customers to complete their purchase claiming that we didn't ship to the UK. Approx 2% of orders affected. Shopify adamant problem isn't with them. Tried to get Bytestand to look into the problem but after hearing nothing on the subject have given up. Voting with our feet and moving to another app which also offer inventory synchronization.
This is unfortunate as this shop owner was with us for over a year. We communicated many times over email with this customer, and explained Amazon will not return rates if they have no inventory. This is Amazon's way of saying they cannot ship something they do not have.
I must say that this is an amazing app. We have been struggling to find a solution to ship our Shopify orders from our amazon FBA inventory and this app does the job very well. Although there is still some scope of improvement, yet this is an great app. Their customer support is great too. I had a ton of questions and their customer support rep Cara has been very helpful. Thanks a lot for this wonderful app guys!