Reviews (665)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably manages domestic and international FedEx shipping and integrates smoothly with Shopify orders. Many use it as a core tool for generating labels across service options and showing accurate live FedEx rates, including Home Delivery and Ground. It’s praised for handling complex setups like variable box sizes and REST API connections, while remaining easy to use. Support is described as fast, expert, and highly hands-on.
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Great app with awesome customer service and support. Contacted with an issuew and had me on zoom meeting and issue resolved within an hour
This app is very useful for us. We needed some assistance to set it up correctly, and the support was always available and willing to help!
Shashi Kumar is my favorite custom support agent. He worked with me on a zoom call to problem solve and figure out my problem. Thanks Shashi!
This app is used to link our Fedex account to shopify. Works good once I got it set up correctly. Thanks to support for helping me set it up.
We’d like to thank you for taking the time to review our app and share your experience. Means a lot to us.
Fast and helpful service! Sibi walked me through the process to understand how to use the app. It was very easy to generate a label in the app.
Thank you for sharing your feedback. We're happy to hear our team's overview of the FedEx app was helpful and simplified the process of printing FedEx shipping labels.
If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help.
Regards,
PH Ship, Rate & Track App Team
I used this app to help better estimate what to charge customers for shipping and give estimated arrival times. Support was prompt and helpful.
Really bad, I want a refund, I signed up and it did not work. It dd not recognize my Fedex account. I tried to cancel it and it won't let me...
Dear Dana,
I share your concern that you weren't able to add the FedEx Account successfully in the first place.
There are two reasons why FedEx did not recognize your account:
1. Your FedEx account was marked "Cash-Only" since credit card was not added.
2. You tried to register your FedEx account with an Incorrect billing address.
We can schedule a zoom call to help you in setting up the FedEx account.
We have issued a refund and hope you will give us another chance to help you streamline the shipping process.
It's great app integrated with Fedex. The support rep was very nice as he helped me how to use the app very detail by zoom meeting. Appreciated!
This app is excellent! I love to work with this FedEx app. Customer support is very kind. All of them are great and I am happy to work with them.
Thank you for recommending the app. It was a pleasure to onboard you to our Shopify app.
Awesome customer support!! Love this app so far, it is really simple to work and ship with, especially if you print the labels directly with them!
